This video demonstrates how to download a patch for IBM Platform Computing products from IBM Fix Central.
"IBM Platform Support: Downloading a Product Patch"
This short, 2 minute video provides a short video tutorial to show you how to download a patch for IBM Platform Computing products from IBM Fix Central.
The video describes how to download a patch delivered by a support analyst, identifying and selecting needed patches, and the process of contacting eCustomer Care for any issues while downloading the patch.
View this 2 minute video for all the details on Downloading patches from Fix Central
Note: An archive of all of our electronic support videos may be found on our YouTube channel.
For those without access to YouTube, visit our own IBM Education Assistant channel.
For even more information about all of IBM's Electronic Support sites and tools, please visit our newly redesigned information site at: ibm.com/electronicsupport
We've updated this site to match the features and navigation of the new IBM Support Portal plus added even more helpful content focused on getting started with IBM Support.
Author: Brandon Warech, Mobile & Social Innovation Strategy for the IBM Electronic Support Transformation & Adoption Team. Brandon focuses on both driving internal innovation of client self-assist support channels, as well as developing client awareness for adoption of IBM Support’s award winning online tools. Brandon would love your client feedback on our support tools and sites to drive continuous improvement, contact him at firstname.lastname@example.org.
Keep up-to-date with IBM Electronic Support through these social media channels:
IBM Electronic Support Info Site | Twitter | Facebook | IBM Electronic Support Community Blog | YouTube | LinkedIn
If you can't access YouTube, our videos are also available in our IBM Education Assistant channel.