Today's Tip: Easily Sharing Your Product List with Colleagues
How do you share your IBM Support Portal product list with your colleagues? - If you've set up your IBM Support Portal with your organization's products, along with versions and OS choices, you may want to share these settings with other teammates in your company.
- Example: A new employee joins your team and needs to set up his/her IBM Support Portal to more efficiently find IBM product answers.
- The great news is that IBM has built a feature into the IBM Support Portal to make sharing product lists extremely easy!
Details
- Once signed into the IBM Support Portal, look to the bottom of the "Choose a product" area in the left column of any IBM Support Portal page.
- You'll see a link labeled "Share this product list". (See the red outlined area in the screen capture to the right for the actual location.)
- Clicking on this link will open your default email application with a prefilled message that includes a URL that links to your
product list.
- Specify the recipients of the email and send. You're done!
Sample Prefilled Message:
--------------------------------------------------------------------
Subject: An IBM Support Portal product list has been shared with you
Message:
I am sharing my IBM Support Portal product list with you. When you click one of the links, you will open the Support Portal with the content associated with my list. You will have the option to revert to your existing list.
Public link to access the Support Portal without signing in:
http://www-947.ibm.com/support/entry/portal/overview?userContext=219852409
Sign in required to access your authorized content:
https://www-947.ibm.com/support/entry/myportal/overview?userContext=219852409
My product list contains the following products: 4693 POS System, AIX 7.1, AnyPlace Kiosk, BladeCenter JS23, IBM Security Network Controller, N series Storage Solution Racks (2101-200, N00, N42, etc), Rational ClearCase 8.0.0 (Windows 7), System x3250, Tivoli Monitoring for Applications, WebSphere Application Server Community Edition
--------------------------------------------------------------------
For complete, customized support for all your IBM products, visit the
IBM Support Portal today.
For more information about all of IBM's Electronic Support sites and tools, please visit:
http://ibm.com/electronicsupport
Keep up-to-date with IBM Electronic Support through these social media channels:
IBM Electronic Support Info Site | Twitter | Facebook | IBM Electronic Support Community Blog | YouTube | LinkedIn
If you can't access YouTube, our videos are also available in the
IBM Electronic Support Information
site. See the video section at the bottom of the Overview page. You
may navigate to additional videos by clicking the grey arrows on the
left and right of this section.
Tags:
esupport
totd
support
ibm
list
portal
product
share
2
