Wednesday's Video: Here's what's coming in IBM Support Portal
The IBM Support Portal will soon have a new look. Our clients have been telling us what improvements they would like to see in the IBM Support Portal. We've listened, and our new, simplified website design is coming soon.
"Here's what's coming in IBM Support Portal"
We produced a 2 minute video introducing the new functionality that will soon be available in the IBM Support Portal.
You may view this video on either YouTube or the IBM Education Assistant site.
This video demonstrates how IBM will simplify the Support Portal by consolidating functions and combining content to minimize the number of modules on the screen.
Functions that you use most frequently, like product lookup and search, are now at the top and center of the home page.
Note: All of our videos may be found on our YouTube channel. For those without access to YouTube, visit our own IBM Education Assistant channel.
IBM will be releasing additional details about this upcoming IBM Support Portal update in the coming weeks. Follow this blog and our other social channels to learn more.
Note: See the previous article: New IBM Support Portal design coming soon! for additional details and screen captures of the new Support Portal design.
For even more information about all of IBM's Electronic Support sites and tools, please visit our information site at: www.ibm.com/electronicsupport.
Author: Patrick O'Connor, Communications Strategist for the IBM Electronic Support Adoption Team. Patrick focuses on both developing client awareness and adoption of IBM Support’s online tooling and support websites plus gathering client feedback on these tools and sites to drive continuous improvement.
Keep up-to-date with IBM Electronic Support through these social media channels:
IBM Electronic Support Info Site | Twitter | Facebook | IBM Electronic Support Community Blog | YouTube | LinkedIn
If you can't access YouTube, our videos are also available in our IBM Education Assistant channel.