A cross-platform, Java-based screen recording tool is available that enables you to record your screen, which you can then send to IBM Support with any other data that might be requested. This tool will allow you to record your screen while recreating a problem locally or to share a set of steps with IBM Support.
How to Record Your Screen
How to Playback the Recording
How To Record Your Screen
Notes before you begin:
-scr een- reco rder tool requires a Java™ Runtime Environment (JRE) installed on the system that you wish to record Only the primary monitor will be recorded if you are using multiple monitors
The tool does not capture audio during the recording
Complete the following steps to download the tool and record your screen:
java file. -scr een- reco rder .zi p
Extract the java
-scr een- reco rder .zip file to a directory on the system that you are going to record.
Start the java
-scr een- reco rder tool by double-clicking the screen_recorder.jar file or by issuing the following command:
java -jar screen_recorder.jar
Note: A Java™ Runtime Environment must be installed on the system to run the screen recorder.
Start Recording in the tool's window to begin recording your screen.
Recreate the steps or problem.
Stop Recording in the tool's window to stop recording.
Save the recording, when you are prompted, to a file on your local system.
Send the file to IBM Support. For more information, see
Exch. angi ng i nfor mati on w ith IBM Supp or t
How To Playback The Recording
Complete the following steps to playback the recording:
Start the java
-scr een- reco rder tool by double-clicking the screen_player.jar file or by issuing the following command:
java -jar screen_player.jar
Note: A Java™ Runtime Environment must be installed on the system to run the screen player.
Open Recording on the player toolbar.
Select the recording that you want to play and click
Play to start viewing the recording.