http://ibm.com/pulse | The Premier Cloud Conference
Who's attending from the IBM Electronic Support Team?
Larry Bietz (@LarryBietz)
IBM Software Group, Tivoli
Tivoli Online Support Program Manager
What are we doing this week?
Here are the highlights!
Once again, Tivoli Support will be at IBM Pulse, ready to discuss helpful tips on new ways to optimize IBM Support's portfolio of offerings and get the most out of your IBM software. Learn about:
The Tivoli Support team can be found inside the Pulse Solution Expo at Pedestal 261 - the IBM Smarter Infrastructure Solution Center. The team will be hosting discussions and presentations each day. We encourage you to stop by and find out how IBM Support can help you improve the stability, performance, and availability of your IBM Software.
More information about the IBM Smarter Infrastructure Solution Center:
The IBM Smarter Infrastructure Solution Center is fully staffed with a wide range of asset management subject-matter experts from our Development and Support teams to enhance your Pulse experience. The center provides guidance and assistance for the entire Maximo, Smart Cloud Control Desk, and TRIRIGA portfolio, covering everything from planning and scheduling to mobile to space management. You will find open, honest and helpful advice and walk away with the skills you need to get the job done.
Here is one of the handouts they will have at Pulse 2014:
Check out our expo schedule below and plan to connect with us at IBM Pulse 2014!
Solution Expo Hours
Sunday, February 23
06:00 p.m. – 08:30 p.m. - Pulse Solution Expo Grand Opening & Welcome Reception
Monday, February 24
12:00 p.m. – 07:00 p.m. - Solution Expo open
05:30 p.m. – 07:00 p.m. - Solution Expo Reception
Tuesday, February 25
12:00 p.m. – 06:00 p.m. - Solution Expo open
Wednesday, February 26
12:00 p.m. – 04:00 p.m. - Solution Expo open
Remember, IBM Software Support offers comprehensive maintenance and support for all phases of the software life-cycle. Delivered by a team of world-class technical specialists and award-winning portfolio of electronic tools and resources, IBM Support is available to help you around the clock, whether you are installing new products, upgrading to current releases, or transitioning to new software platforms - all part of your current software subscription and support agreement. Connect with us at Pulse 2014 to ensure you are getting the most out of your product's support contract!
For even more information about all of IBM's Electronic Support sites and tools, please visit our newly redesigned information site at: ibm.com/electronicsupport.
We've updated this site to match the features and navigation of the new IBM Support Portal plus added even more helpful content focused on getting started with IBM Support.
Author: Patrick O'Connor, Communications Strategist for the IBM Electronic Support Adoption Team. Patrick focuses on both developing client awareness and adoption of IBM Support’s online tooling and support websites plus gathering client feedback on these tools and sites to drive continuous improvement.
Keep up-to-date with IBM Electronic Support through these social media channels:
IBM Electronic Support Info Site | Twitter | Facebook | IBM Electronic Support Community Blog | YouTube | LinkedIn
If you can't access YouTube, our videos are also available in our IBM Education Assistant channel.