Electronic Support New Year's Resolution #2: Open All PMRs with the IBM Service Request Tool
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SR gives you one place to manage all your PMRs. You can easily get to it from the service requests menu option of the Choose your page menu on the left side of any Support Portal page.
We've had several featured articles on this blog about SR. We also have several videos on various aspects of SR on both IEA and YouTube. Opening a new service request is so easy to do, you can learn how in this 4 minute video. (And that's 4 minutes including all the titles and copyright stuff we have to include ;-) )
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