The New IBM Support Portal is now even better!
The New IBM Support Portal is now even better!
Even though the new Today's blog outlines the several improvements that were made public yesterday - all of which are based on recent client feedback.
Key updates
The ability to search within content for your selected product on product pages was made more apparent. The “Search only...” text next to the checkbox for this option has been bolded. (Click on the image below for a full-size screen capture.)
Security bulletins for software products are now available with flashes and alerts from the “Product support content” module on the product pages.
Signed in clients will find a link to their IBM software support and hardware maintenance agreements in the “Common support tools” module.
Translation of the new R9.0 features will be available for 22 languages in 130 locales. You may change your locale by selecting the "country/region selector" link in the top margin of all ibm.com pages. (Click on the image below for a full-size screen capture.) Defects submitted by IBM clients resolved in this release will include:
Author: Regina Joyce, Operations lead for the IBM Support Portal. Regina promotes changes and enhancements to the IBM Support Portal for client awareness. Regina also manages client feedback regarding the IBM Support Portal, including help requests, issue reports, suggestions and general comments. Keep up-to-date with IBM Electronic Support through these social media channels: IBM Electronic Support Info Sit If you can't access YouTube, our videos are also available in our |