What is MyNotifications?
MyNotifications enables IBM to assist customers with proactive notifications for critical issues before they become problems.
Once customers sign up for MyNotifications, they can quickly and easily create subscriptions for the products and categories of content that are of interest to them (product notifications, call home events, APARs and electronic services). They can select how often they are notified and the type of delivery method (including daily or weekly email and RSS/ATOM feeds).
Why is this so important?
Proactive product notifications for all offerings
Clear and consistent approaches for the management and reporting of security/risk incidents
Improved client services support, especially during extreme high-volume times
Industry-leading reinforcement across the entire global technology arena
IBM is encouraging ALL customers to subscribe to the updated MyNotifications service as soon as possible. This free and enhanced service will allow customers to keep their infrastructure, software and solutions from IBM secure and protected. For more information or to subscribe, please visit: http://ibm.co/MyNotifications
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Author: Brandon Warech, Technical Support Delivery Transformation, IBM. Brandon focuses on both driving internal innovation of client self-assist support channels, as well as developing client awareness for adoption of IBM Support’s award winning online tools. Brandon would love your client feedback on our support tools and sites to drive continuous improvement, contact him at firstname.lastname@example.org.
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