This Video Demonstrates how to manage users and subscriptions in IBM Call Home Web
With the most recent release of the IBM Support Portal, you are now able to manage your systems in a new Call Home Web Dashboard.
Features of Call Home Web include automated problem reporting or missed heartbeat events, as well as a graphical interface of problem reports. All systems associated with CHWE show the last heartbeat and can easily scan for issues. You can organize systems associated with your IBM ID, as well as pair new systems to your IBM ID.
This video demonstrates how to add and manage users and subscriptions in IBM Call Home.
John Goodson, Electronic Support Architect, has created this 5_minute video being the second in the Call Home Web video series. (Click here if you missed the introductory video)
To use Call Home Web Experience to manage your systems, visit www.ibm.com/support/ and sign in with your IBM ID.
Click Call Home Web on the Support Portal homepage, under "My Support Programs", and Navigate to the "Manage my Systems" page.
Note: An archive of all of our electronic support videos may be found on our YouTube channel. For those without access to YouTube, visit our own IBM Education Assistant channel.
For even more information about all of IBM's Electronic Support sites and tools, please visit our newly redesigned information site at:
- We've updated this site to match the features and navigation of the new IBM Support Portal plus added even more helpful content focused on getting started with IBM Support.
Keep up-to-date with IBM Electronic Support through these social media channels:
IBM Electronic Support Info Site | Twitter | Facebook | IBM Electronic Support Community Blog | YouTube | LinkedIn
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