IBM Support Portal FAQ - Part 2
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Here are some more common questions and answers for the IBM Support Portal.
Q6. What are the key differences between the current support site and the new IBM Support Portal?
A6. The new IBM Support Portal is similar to the current support site with the organization of support information by product and task you would like to perform. The main differences between the current support site and the new IBM Support Portal are the ability to:
Q7. Will my current bookmarked support site links work?
A7. All current links, whether bookmarked in a browser or referenced in IBM support material, will work and be automatically redirected to the new IBM Support Portal.
Q8. Do I need to sign in with my IBM web ID?
A8. You do not need to sign in to access support information. However, we do encourage you to sign in to gain access to enhanced features such as the ability to personalize your pages, view My Notifications, and review service requests.
Q9. How can I provide feedback?
A9. Use the “Support Feedback” module in the right side of the portal. We value your feedback and each comment will be routed to the appropriate person.
Q10. Which languages does the IBM Support Portal support?
A10. Visit the IBM Support Portal blog to view the list of 19+ languages currently supported. Some of the content provided via the IBM Support Portal is produced in English only. When this occurs, clients can dynamically translate this content into Portuguese, French, German, Japanese, Korean, Spanish, Simplified Chinese, and Traditional Chinese using the "Translate this page" module on the right side of the portal.