Let's build a better Support Experience together.
IBM is exploring innovative ways to assist clients with their technical support problems.
As we design a new experience, we need to understand what questions you would ask about your IBM software products.
We are collecting questions, the same way you'd ask a person, for Four of our products -- IBM Notes, IBM Domino, Tivoli Storage Manager, and WebSphere Application Server Network Deployment. Please note, you will not receive an answer to your questions.
For a limited time, get involved at your product's Question Gathering page:
Thank you for helping us Build a Smarter Support experience.
For even more information about all of IBM's Electronic Support sites and tools, please visit our newly redesigned information site at: ibm.com/electronicsupport.
Author: Brandon Warech, Mobile & Social Innovation Strategy for the IBM Electronic Support Transformation & Adoption Team. Brandon focuses on both driving internal innovation of client self-assist support channels, as well as developing client awareness for adoption of IBM Support’s award winning online tools. Brandon would love your client feedback on our support tools and sites to drive continuous improvement, contact him at firstname.lastname@example.org.
Keep up-to-date with IBM Electronic Support through these social media channels:
IBM Electronic Support Info Site | Twitter | Facebook | IBM Electronic Support Community Blog | YouTube | LinkedIn
If you can't access YouTube, our videos are also available in our IBM Education Assistant channel.