IBM Electronic Support ( ibm.com/support ) has been named one of the “Ten Best Web Support Sites” for 2014 in the 17th annual competition by The Association of Support Professionals. This is the second time IBM Electronic Support has won the prestigious award that showcases excellence in online service and support.
With your feedback and input throughout the iterative design process, we simplified the user experience to improve your ability to find Fixes & Troubleshooting documents, and integrate... [More]
This video demonstrates the added benefits that IBM Accelerated Value Program clients receive from the IBM Support Portal.
This short, 5 minute video will help you understand the added benefits that IBM Accelerated Value Program clients receive from the IBM Support Portal.
If you participate in the IBM Accelerated Value Program or AVP, you receive specialized attention from IBM. Working with your Accelerated Value Leaders or AVLs, you can optimize the use of your IBM... [More]