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Prompted to save "getcontent" when opening Office document using IE 11

Technical Blog Post


Abstract

Prompted to save "getcontent" when opening Office document using IE 11

Body

I came across an interesting issue the other day.  There is an issue with Internet Explorer 11 when opening Microsoft Office documents from Workplace or Workplace XT where you will get prompted to save "getcontent" as the file name instead of the actual file name.  Earlier versions of Internet Explorer are not affected.  This issue has been addressed in two Limited Availability fix packs.

1.1.5.2-WPXT-LA012
4.0.2.14-P8AE-LA009

These can be downloaded from IBM Support Fix Central by querying for the individual fix IDs.

To query for the Workplace fix:  Use AE 4.0.2.* and specify Individual fix IDs: 4.0.2.14-P8AE-LA009:45032600

To query for the WorkplaceXT fix:  Use WorkplaceXT 1.1.5.2 and specify individual fix IDs: 1.1.5.2-WPXT-LA012:5930353

 

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UID

ibm11280458