It is more than an alternative to the 'gripe sheet!' It includes:
A Service Oriented Architecture (SOA) working environment - that capitalized on IBM R&D, infrastructure and capability
It is greater then a single point solution - it links the clients global business operation with suppliers operations on the one hand and the customer on the other.
It aligns critical systems with information and makes them work faster and smarter across all channels and lines of business.
Utilizes client infrastructure to support the simultaneous development of products, process and supply chain
It provides a means to rapidly on-board new client business
It can potentially reduce integration project development and maintenance costs in their end products by 30% or more