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ICC 4.0 FP2 Domino Template Enablement fails during the initial set up or during an upgrade.

Technical Blog Post


Abstract

ICC 4.0 FP2 Domino Template Enablement fails during the initial set up or during an upgrade.

Body

Domino Template Enablement may fail during the intial setup or during an upgrade with ICC 4.0 FP2 with the following errors:

The following error appears in the ICC initialconfig logs:

 

Domino template deployment  with error: null  com.ibm.afu.initialconfig.jobs.CASDominoTemplateJob executeTemplateDeploy] Worker-0 1]Exception [lotus.domino.NotesException]: null
lotus.domino.local.Document.NcopyToDatabase(Native Method)
lotus.domino.local.Document.copyToDatabase(Unknown Source)
com.ibm.afu.initialconfig.domino.CASDeployUtil.copyMessageDialog(CASDeployUtil.java:963)
 
Cause
This is related to design elements in the mail template in ICC V4.0 and V4.0 FP1, which can't be updated in ICC V4.0 FP2.
 
Resolving the problem
Use a copy of the out-of-the-box IBM Domino mail template (mail85.ntf/mail9.ntf) and rerun the ICC Domino Template Enablement to solve the issue.

 

A TechNote is now available on this topic @/support/pages/node/514923

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSAE9L","label":"Content Collector"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

UID

ibm11139062