Social Business transformation
Good writeup on customers trending towards desktop alternatives..
Excerpts from this article:
As of October 2009, about 9% of 1,414 business technology professionals surveyed by InformationWeek Analytics said that their organizations made extensive use of netbooks and 19% predicted they would make extensive use of them by 2011. About 33 million netbooks were shipped worldwide in 2009.
The worldwide thin client market may grow to 7 million units in 2012, from 2.9 million in 2007, according to IDC. Gartner (IT) expects that by 2014, 15% of traditional professional desktop PCs will be replaced by so-called virtual desktops, which also leave most computing and storage tasks to a centrally located computer, rather than maintain them at the employee's workstation.
"For every dollar I spent buying a PC, I spent 50¢ to the dollar every year maintaining it," Kapoor says. "There's a lot of technical expertise that's required to do that maintenance." iQor has eliminated its help desk and, before long, expects to cut its IT staff to about a quarter its previous size.
AntonySatyadas 1100009CNT Tags:  exchange apps migrate brown bug university gape microsoft outlook google 2,985 Views
"As a result of a bug in a Google Apps e-mail migration tool, some students at Brown University found other students' e-mail in their in-box over the weekend as Google was moving their e-mail from Exchange to Gmail, Google confirmed on Friday." reports CNet: http://news.cnet.com/8301-27080_3-10356803-245.html?part=rss&subj=news&tag=2547-1009_3-0-20
Is GAPE enterprise ready? Looks like many are moving out of Microsoft Exchange...
AntonySatyadas 1100009CNT Tags:  work collaboration optimize smart collaborate innovate connect 2 Comments 2,983 Views
This is about making organizations as smart as our people....
"Unfortunately, the best work in many companies often happens despite our processes and structures, rather than because of them. Individuals and teams today are ready to collaborate, multitask and cocreate—and yet, every week, businesses waste 5.3 hours per employee because of inefficient processes. A full two-thirds of employees believe there are colleagues who can help them do their jobs better, but they don't know how to find them—and 42% of people say they are forced to make decisions with the wrong information at least once a week. It's no wonder that 91% of CEOs surveyed say they need to restructure the way their organizations work.To work smarter, we'll need smarter organizations—enhancing and benefiting from their people's expertise, enterprise and creativity, rather than inhibiting them. Transforming the collaborative infrastructure and processes of our places of work will enable people to take advantage of the full scope of an instrumented, interconnected and intelligent planet. And the good news is that many organizations around the world are showing the way"
On productivity confidence index as of March 2009: http://www.i4cp.com/pci: "53% of surveyors believe that productivity will increase. Hospital, healthcare and insurance industries came in with a high PCI score of 43.5, while government lagged all sectors with a score of -25.
AntonySatyadas 1100009CNT Tags:  business gbs ais #ibmsocbiz bpm transformation portal activity-stream process social-business connections #socbiz #ibmsocialbiz social 2,982 Views
There are several interesting ways by which you can integrate social tools into your business process, and yes transform them.
The social tools itself introduce "social processes" such as
Then you have business processes that gets transformed:
What is it gonna take to provide your client/employees/partners to bring your brand to every experience, unlock creativity everywhere, eliminate guesswork and deploy however you want?
1. use social tools from where you spend most of your time online --- @ work or @ personal
- email clients like Notes, Exchange, etc.
- intranet/extranet/internet portals / web sites
- functional (CRM, ERP, SCM, HR, etc) or Line of Business Applications -- ie your systems of record
- mobile device
you integrate the social tools/capabilities into these environments
2. make the social platform your primary system of engagement/interaction:
- surface relevant activities/tasks within that social platform based on context/next action
- integrate the systems of record into this social platform
3. bring together the systems of engagement and record:
- data in motion: make activity stream the common backplane
- data at rest: apply traditional database joins
Microsoft has launched a "Get Ready" web site (http://www.microsoft.com/windowsvista/getready/capable.mspx) with information about Vista, system requirements, and an Upgrade Advisor tool intended to help people determine if their existing PCs are Vista-ready. Unfortunately, the information is not very clear. In fact, Michael Cherry, an analyst with the market research firm Directions on Microsoft, was quoted as saying: "I don't understand why it has to be this complex..." (Tech News on ZDNet, 5/18/2006). Maybe there is a reason?
One recent analysis, for example: http://weblog.infoworld.com/smbit/archives/2006/06/vista_hardware.html indicate that you will need 2GB of RAM and a 128-256MB video card! and maybe 64bit CPU, to get Vista to "rock"!!! This is over and beyond the Vista premium recommendations by Microsoft!
So for those who are eagerly waiting from Vista upgrade! This can run up your bill quite a bit! Will a year wait bring the price down? It could be more like y2008-2009 timeframe when customers really start upgrading (http://www.gartner.com/DisplayDocument?doc_cd=136411&ref=g_SiteLink)!
Can adopting Linux bring the operating system costs down? Yes, in many cases!
Can Linux desktop deployment start today? Yes![Read More]
The recent Microsoft case study and the report published by Gartner is a good example of how one should not design a solution. Why? For one, the customer in the study spents ~US$1.5M to just do mail migration. They are estimating another US$1.5M atleast for migrating the applications! Alternatively, they could have freed up significant IT budget by not renewing their MS Enterprise Agreement and then spent a portion of the cost of the migration to get the required functionality. Do the ROI math here!!
Let us look at this latest Microsoft study that Gartner published as: Migration From Domino to Exchange Is Easy for E-Mail, but Applications Prove More Challenging 22 February 2006 by Matthew W. Cain. (G00137480)
Microsoft's case study: "Services Firm Switches to Microsoft Collaboration, Cuts Costs and Improves Productivity" is available here:
I like the Gartner one - to the point. The Microsoft title brings up several flags:
- Well, all they switched was email
- The document says they hope to improve productivity
1. Aging infrastructure not keeping up with a growing (85%) mobile workforce
- 50/50 chance of connecting to office: One of the key Notes/Domino value proposition is disconnected usage and replication!
2. Employee communication and collaboration suffered
- No unified up-to-date corporate phonebook online anywhere. Do it in Domino...
- Need to create a sense of community among employees Do it in Domino!
- Eurochem: http://www-306.ibm.com/software/success/cssdb.nsf/CS/DNSD-6LTE5V?OpenDocument&Site=software
3. Internal IBM Lotus Notes applications - complex engagement management - were difficult to use
- Usability - Number of mouse clicks! Design?
- Flexibility and scalability for 7000 users?
1. Broader Options
Broad mobile-communication options!
Really? See : http://www-142.ibm.com/software/sw-lotus/lotus/offering1.nsf/wdocs/matrix2
Concern over long-term viability of Domino and confusion over IBM's road map for Domino.
Improve employee satisfaction with corporate IT services: survey results? study?
2. Increased alignment with Microsoft strategy
Facts about the Business Case:
They spent $214 per user to migrate mail only. They have no established ROI for this expenditure, and don't necessarily believe it will save them any money.
They spent $214 per user -- without implementing coexistence tools which would have eased the migration pain. Expect that the cost per user would have been higher had they put the coexistence gateway in place.
They continue to operate their Domino infrastructure for applications. They think they will have apps moved in two years, at an additional estimated cost of $200 per user) -- but nobody knows if that will work yet.
There are no hard facts in here -- just perspectives.
"the firm hopes the migration appeases these IT services concerns"
"the firm has not done thorough estimates, it believes the ultimate cost of migrating applications will be in the range of another $200 per user,"
" the company believes that managing the Exchange environment is easier than managing the Domino e-mail infrastructure"
"ensured a smooth transition for users" conflicts with "This created challenges in communication".
They imposed 150 MB mailbox quotas on the new system. Is that worth migrating to?
Binary Tree offers migration tool to move from Microsoft Exchange to Lotus Notes Domino: http://www.binarytree.com/website/msg/home.nsf/vContentW/CMT+For+Notes--CMT+For+Notes!Opendocument&migrateFrom=Exchange&migrateTo=Notes
and the case studies posted in their website points to superior collaboration as one of the reasons customers moved from Exchange to Lotus Notes Domino. http://www.binarytree.com/website/msg/home.nsf/vContentW/9D1C66B21191E43586256E850068077A
More than 3000 customers leveraged the Binary Tree tool!! According to Binary Tree, they have helped migrate more than 5Million users from MS Exchange to Lotus Notes/Domino since 1995.
So, maybe its not too late still, to use the same tool to get back using IBM Lotus Notes/Domino, and explore Websphere Portal and related technologies.[Read More]
AntonySatyadas 1100009CNT Tags:  mysap lotus netweaver exchange duet amr office domino notes microsoft sap harmony datamonitor 2,943 Views
I came across this interesting article in Datamonitor, based on AMR research findings, on challenges in leveraging Duet. (http://www.computerwire.com/industries/research/?pid=5F04C21A-8AC3-42B9-865E-86458CACFE93)
The article points out the following challenges:
So what? Well, lets look at customers in Retail and Manufacturing industries. According to the Datamonitor aticle above, AMR, estimates only 29% of the SAP customers they surveyed have the prerequisite technology in place.
So why is it a no brainer for Lotus Notes customers?
Available since May 2006, there is no additional charge to Lotus Notes customers current on their maintenancce for access to the SAP solutions feature.
Check out this case study: ftp://ftp.software.ibm.com/software/lotus/lotusweb/lotusforsap/WPLC_for_SAP_Case_Studies.pdf
Note that we also have IBM Workplace for SAP software (http://www-142.ibm.com/software/workplace/products/product5.nsf/wdocs/workplaceforsap)[Read More]
AntonySatyadas 1100009CNT Tags:  windows bridges redhat desktop reduce liberate ubuntu canonical linux migrate virtual cost tco microsoft novell roi virtualize 2,934 Views
Reduce costs, lower TCO, <1year ROI?
Here is the Liberate - Migrate - Virtualize recipe
Liberate:- free up money in IT budget by taking alternate procurement strategy: http://www.ibm.com/software/info/liberate
- more than 600 companies have freed up $3.5B over the last 3 years by executing this strategy
Migrate:- Reduce software licencing costs and increase productivity through best-of-breed smarter collaboration technologies
- There are several starting points and scenarios based on user segmentation (http://www.ibm.com/lotus/openclient)
- Microsoft office to Lotus Symphony (http://symphony.lotus.com)
- Microsoft windows to Linux
- Microsoft Outlook/Exchange, SharePoint, etc. to IBM Lotus Collaboration
- Add Lotus Sametime, Lotus Connections, Lotus Quickr etc to the current environment
- Leverage a variety of Integrated Communication Services including converged communications, mobility and wireless, network optimization, RFID, and telecom expense management
- Simplify your server infrastructure by moving to Linux, System Z, etc
- Pick the best delivery model
Virtualize: (http://www.ibm.com/lotus/openclient)- Reduce operational costs
- Virtual windows/Linux desktops for the right user segments
- Managed end user services including self enablement portal, asset recovery, platform integration and deployment, software platform management, and workplace optimization
AntonySatyadas 1100009CNT Tags:  red ubuntu open domino ibm arrow linux csscorp client notes vads novell hat 2,908 Views
Check this out: http://www-03.ibm.com/press/us/en/pressrelease/23370.wss
On a roll. Great momentum with Open Collaboration Client Solution (OCCS -- Lotus Notes, Lotus Symphony, etc.)
1. OCCS powered by SUSE Linux Enterprise Desktop from Novell: More Customers, Value Added Resellers like Arrow in USA, Avnet in Italy generating leads for their partners. Live DVD from Novell: https://www14.software.ibm.com/webapp/iwm/web/preLogin.do?lang=en_US&source=sw-pprod05&S_PKG=SW-LN8betaSUSElinux
2. Red Hat offering OCCS powered by RHEL from Red Hat: Marketing initiative for Business Partners
and Live DVD: http://rhx.redhat.com/rhx/support/article/DOC-2050
3. Lotus Notes support for Ubuntu (limited 8.0.1, full 8.5)
Lotus Symphony beta 4, Lotus Notes features, etc.: http://www-03.ibm.com/press/us/en/pressrelease/23366.wss
Lotus Foundations: http://www-03.ibm.com/press/us/en/pressrelease/23326.wss that leverages the Net Integration Technologies acquistion: http://www-03.ibm.com/press/us/en/pressrelease/23325.wss runs on SLES from Novell.
Bluehouse SaaS suite of collaboration features: http://www-03.ibm.com/press/us/en/pressrelease/23326.wss
Eclipse.org 2009 Community Survey results are available here: http://www.eclipse.org/org/press-release/Eclipse_Survey_2009_final.pdf. A good summary is available in Computerworld: http://www.computerworlduk.com/community/blogs/index.cfm?entryid=2222&blogid=14
Migrate to the Penguins - Opportunity for business partners to make money and Customers to reduce cost and get more value
AntonySatyadas 1100009CNT Tags:  groupwise microsoft exchange lotus money domino notes partner up trade penguin migrate rebate 2,880 Views
Migrate to the Penguin is a limited time only rebate program for eligible IBM Software Resellers who move customers from Microsoft Exchange and other competitive messaging platforms to Lotus Notes and Domino on Linux collaboration offerings. Eligible IBM Software Resellers can receive a rebate for each seat of qualifying "trade up" licenses, up to a maximum of 1,000 seats per Passport Advantage site number or Passport Advantage Express site number.
So here is the 1 2 3 Punch!
1. IBM Lotus is winning Customers from Microsoft
In the last two years, IBM has migrated nearly 3,000 customers from Microsoft Exchange and other email and messaging platforms to Lotus Notes and Domino.
IBM's Linux-based email and other collaboration software sales revenue grew more than 200% year-to-year. Customers are benefitting from the Domino 7 performance improvements on Linux compared to Domino 6.5 (400% Notes Bench - http://www.notesbench.org/bench.nsf?OpenDatabase - performance improvement and 50% more users supported).
Many customers are adopting open standards and J2EE based middleware to help ensure interoperability and leverage flexibility and choice.
Some customers are funding mission critical initiatives using money saved by not renewing/signing Microsoft enterprise agreements.
Since the last release of Microsoft Exchange, we have shipped 4 versions of Lotus Notes and Domino - What is out there for Exchange is old and what is coming has been delayed and, we believe, very expensive.
Platforms like Linux offer our customers security and scalability, while some users of competitive, proprietary products are tired of installing security patches and managing rooms full of servers.
2. Here is the Partner value proposition
From the Washington Post: IBM Makes A Play at Microsoft Customers (http://www.washingtonpost.com/wp-dyn/content/article/2006/03/29/AR2006032902155.html)
"International Business Machines Corp. said it will roll out an aggressive strategy today to lure business customers away from rival Microsoft Corp.,offering bounties [rebates] of up to $20,000 to sales partners who can persuade companies to make the switch....Peter O'Kelly, an industry analyst with the Burton Group in Boston, said the move shows a much more aggressive side of IBM..."
3. Get in the Ring!
Migrate to the Penguin Program is in execution
A very aggressive migration offering, this is a limited time only rebate program for eligible IBM Software Resellers who move customers from Microsoft Exchange and other competitive messaging platforms to Lotus Notes and Domino on Linux collaboration offerings. Eligible IBM Software Resellers can receive a rebate for each seat of qualifying "trade up" licenses, up to a maximum of 1,000 seats per Passport Advantage site number or Passport Advantage Express site number. The rebate offers $20 per qualified seat with a maximum rebate of $20,000 per IBM Business Partner. Visit the Migrate to the Penguin program web page for more information: http://www.ibm.com/software/sw-lotus/movetolinux.
Migration tools for Notes and Domino 7
IBM Business Partner Binary Tree (http://www.binarytree.com/website/msg/home.nsf/vContentW/CMT+For+Notes--CMT+For+Notes!Opendocument&migrateFrom=Exchange&migrateTo=Notes ) and other IBM Business Partners offer Migration Tools to help with the move from Microsoft Exchange to Lotus Notes Domino, and their case studies posted on their website point to superior collaboration as one of the many reasons customers make the switch. More than 3000 customers have leveraged the Binary Tree tool! According to Binary Tree, they have helped migrate more than 5 million users from Microsoft Exchange to Lotus Notes and Domino since 1995 (http://www.binarytree.com/website/msg/home.nsf/vcontentw/CMT+For+Notes--CMT+Exchange+To+Notes+Customers+Only!Opendocument ).
1 2 3 and Punch!Migrate Microsoft Exchange customers to Lotus Notes and Domino on Linux -- Make money through this promotion.
IBM Lotus Business Partners News page: http://www-142.ibm.com/software/sw-lotus/partners/cwebp.nsf/wdocs/bpnews
Partnerworld Linux web site: http://www-1.ibm.com/partnerworld/pwhome.nsf/weblook/pub_ben_pat_linux_learn.html[Read More]
AntonySatyadas 1100009CNT Tags:  microsoftmonitor zdnet enterprise tan asia gartner office bott agreement vista aaron software assurance wilcox windows microsoft 2,878 Views
Check this out!
According to Aaron Tan, ZDNet Asia, "Gartner estimates that only half of Microsoft's customers with more than 1,000 desktops worldwide have purchased SA for Microsoft Office or the Windows platform, and only 65 percent of this clientele are renewing the maintenance program."
While Ed Bott argues that a price increase doesnt make sense, especially given the impact on customers with Microsoft Enterprise Agreement and Software Assurance as explained below - they may end up paying double!,
"If the goal is to increase adoption, a [Vista Enterprise] price increase doesn’t seem like the smart way to do it, especially given the bad feelings that a lot of enterprise customers are going to feel having purchased three-year SA licenses for Windows and Office in September 2003 with the assumption that they were buying upgrade rights to Longhorn and Office 12. Oops." inhttp://blogs.zdnet.com/Bott/?p=104
a recent interview with Microsoft executives - see Joe Wilcox analysis: http://www.microsoftmonitor.com/archives/016739.html - does point to potential price increase!
"By the way, Kevin confirmed that Microsoft would charge more for Windows Vista Ultimate, and presumably Windows Vista Enterprise, than current Windows XP pricing. He described the increase "modest." Maybe, but it's also the first Windows price increase in more than a decade."
So, this also means that customers whose Microsoft Enterprise Agreement is expiring after Vista/MS Office shipping date, have yet another reason NOT to renew their Microsoft Enterprise Agreement![Read More]
AntonySatyadas 1100009CNT Tags:  novell notes gruman galen redhat symphony occs domino software web open infoworld canonical social ubuntu 2.0 linux 2,875 Views
Well, we have been saying this for a while. And we have seen customer interest and adoption starting to trend in this direction for sure...
Check out this article by Galen Gruman in Infoworld: http://www.computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=Linux+and+Unix&articleId=9128813&taxonomyId=122&pageNumber=1
"Essentially, desktop Linux makes sense as the desktop OS only for thoseemployees who do common work in Office and Web apps. But that's a lotof people."
"OpenOffice is a sound alternative to Microsoft Office, but I spent most of my time with the free IBM Lotus Symphony, which is a slightly better productivity suite than OpenOffice, in the InfoWorld Test Center's evaluation."
"many companies, government agencies, and educational institutions canchuck at least some of them. Those based on XP -- or Windows 2000,which still has a huge installed base in government agencies -- canlook to big savings on licensing, hardware, and training costs."
AntonySatyadas 1100009CNT Tags:  lotus soa websphere nic kpi portal e-governance india 1 Comment 2,870 Views
The enhanced portal, based on Open Standards and Service Oriented Architecture (SOA) will provide a "single point of entry" to government information and services across 5000 websites for e-governance and citizen/employee/tourist services, anytime, anywhere (http://www.ciol.com/content/developer/web_services/2006/106091802.asp). KPI (Key Performance Indicators) include increased quality of services, transparency, trust, and customer satisfaction.
Powered by IBM WebSphere Portal, the market leading portal software, the IBM solution includes IBM WebSphere Application Server; IBM Workplace Content Manager for web publishing and personalization; DB2 Universal Database for providing robust data storage; WebSphere Information Integrator OmniFind for intelligent search and navigation; and Rational Application Developer for application development. This will drive single sign on and security, personalization, electronic forms, and help get ready for transactional services. (http://www.techtree.com/techtree/jsp/article.jsp?article_id=75944&cat_id=580)
So I get it, this will be probably one of the largest Portal implementations in the world? One of the largest SOA projects in the world. Quite a tribute to WebSphere Portal and associated software products. Any Architect's dream coming true.[Read More]
AntonySatyadas 1100009CNT Tags:  connections microblogs wiki file sharing communities sharepoint 1 Comment 2,865 Views
Lotus Connections 2.5 highlights: