"Unfortunately, the best work in many companies often happens despite our processes and structures, rather than because of them. Individuals and teams today are ready to collaborate, multitask and cocreate—and yet, every week, businesses waste 5.3 hours per employee because of inefficient processes. A full two-thirds of employees believe there are colleagues who can help them do their jobs better, but they don't know how to find them—and 42% of people say they are forced to make decisions with the wrong information at least once a week. It's no wonder that 91% of CEOs surveyed say they need to restructure the way their organizations work.To work smarter, we'll need smarter organizations—enhancing and benefiting from their people's expertise, enterprise and creativity, rather than inhibiting them. Transforming the collaborative infrastructure and processes of our places of work will enable people to take advantage of the full scope of an instrumented, interconnected and intelligent planet. And the good news is that many organizations around the world are showing the way"
On productivity confidence index as of March 2009: http://www.i4cp.com/pci: "53% of surveyors believe that productivity will increase. Hospital, healthcare and insurance industries came in with a high PCI score of 43.5, while government lagged all sectors with a score of -25.