3. Every Employee becomes a brand advocate
6. Workers determine performance and incentives
AntonySatyadas 1100009CNT Tags:  workforce care expertise work jive oracle #ibmsocialbiz social #ceoconnect accenture architecture activitystream yammer cogntion gbs 2,043 Visits
1. Activity Streams drives Systems Integration across People and Internet of things
2. Expertise on demand re-defines how work gets done
3. Every Employee becomes a brand advocate
4. Social serious gaming dominates user engagement
5. Your customer will manage your reputation
6. Workers determine performance and incentives
AntonySatyadas 1100009CNT Tags:  business gbs ais #ibmsocbiz bpm transformation portal activity-stream process social-business connections #socbiz #ibmsocialbiz social 2,711 Visits
There are several interesting ways by which you can integrate social tools into your business process, and yes transform them.
The social tools itself introduce "social processes" such as
Then you have business processes that gets transformed:
What is it gonna take to provide your client/employees/partners to bring your brand to every experience, unlock creativity everywhere, eliminate guesswork and deploy however you want?
1. use social tools from where you spend most of your time online --- @ work or @ personal
- email clients like Notes, Exchange, etc.
- intranet/extranet/internet portals / web sites
- functional (CRM, ERP, SCM, HR, etc) or Line of Business Applications -- ie your systems of record
- mobile device
you integrate the social tools/capabilities into these environments
2. make the social platform your primary system of engagement/interaction:
- surface relevant activities/tasks within that social platform based on context/next action
- integrate the systems of record into this social platform
3. bring together the systems of engagement and record:
- data in motion: make activity stream the common backplane
- data at rest: apply traditional database joins
AntonySatyadas 1100009CNT Tags:  #ibmsocialbiz #socbiz spss mckinsey ilog portal forrester social bpm analytics connections #ibmsocbiz gbs kenexa gartner cognos 3,027 Visits
Does becoming a social business mean transformed business processes? better business outcomes? well
So why should you go to IBM to help your organization transform to become a Social Business?
AntonySatyadas 1100009CNT Tags:  social-business asianpaints social collaboration 1 Comment 2,814 Visits
Today’s customers expect more. They expect you to know them as individuals, to anticipate their needs and to surprise them with interesting new products and services. Yet the traditional approaches to innovation and customer intimacy are hopelessly archaic in today’s world.
Learn how social business and an end-to-end approach to commerce can change the way you interact with your customers, building their loyalty and your brand.
Attend Interconnect Singapore Oct 9-11: interconnect Singapore
AntonySatyadas 1100009CNT Tags:  #ibmsocbiz portal iwd #puresystems wcm #ibmsocialbiz cloud 1,895 Visits
Check out this cool demo of deploying Web Experience suites on IBM PureSystems:
Great video on social selling in action with SugarCRM and IBM Connections -- rfp response scenario... check it out: http://www.youtube.com/watch?v=a3CnYJImchc
Sandy on becoming a social business...
AntonySatyadas 1100009CNT Tags:  social workforce customer #ibmsocbiz social-business #socbiz bva experience gbs 1,854 Visits
What has the IBM Power 7 launch got to do with Smarter Collaboration?
Primarily on TCO, Total Cost of Ownership...
For example, Lotus Domino on POWER7 consumes 4.9 times less processing resource per task than Microsoft Exchange on Nehalem. So what? Well Lotus Domino can support more users at 40% less cost!
WebSphere Application Server on POWER7 can give around 4x the transaction throughput of .Net on same number of Nehalem cores.
Imagine the productivity and cost benefits to 100s of millions of Lotus collaboration software users...
Imagine the boost to 10s of millions of Domino applications in use...
AntonySatyadas 1100009CNT Tags:  google torvalds linux apple one linus iphone nexus 2 Comments 4,485 Visits
Talk about influencer marketing...
Can the Linux community follow Linus Torvald's endorsement of Google Nexus One smartphone and move masses out of iPhone?
Check out this eWeek article: http://www.eweek.com/c/a/Mobile-and-Wireless/10-Reasons-Why-the-Linux-Community-Could-Influence-iPhone-Sales-124461/
This could get interesting if the Linux community increases adoption of Apple's user interface design principles...
Interesting analysis on why America needs to innovate, quickly : http://www.minyanville.com/articles/economy-innovatation-jobs-unemployment-graduates-PhDs-students-xerox-microsoft-bell+labs-ibm/index/a/26717/from/yahoo
"The future of America is presently in peril, not just because of the shadowy ways of the "banksters," but because of a sputtering innovation engine that's had the fuel choked off"...
And this article in New York Times by Dick Brass who was a Microsoft VP around 2004: http://www.nytimes.com/2010/02/04/opinion/04brass.html on Microsoft's creative distruction:
"But the much more important question is why Microsoft, America’s most famous and prosperous technology company, no longer brings us the future"...
"No one in his right mind should wish Microsoft failure. And yet it is failing, even as it reports record earnings."
"Microsoft has become a clumsy, uncompetitive innovator. Its products are lampooned, often unfairly but sometimes with good reason."
"Microsoft is no longer considered the cool or cutting-edge place to work. There has been a steady exit of its best and brightest."
Watched Avatar in Imax. What a treat. The whole family enjoyed every bit of it...
Interesting to see this article on "is this concept really possible": http://www.cnn.com/2010/TECH/02/03/avatar.technology.science/index.html?hpt=C2. Personally I dont think its gonna take centuries to realize this vision. Probably a decade. I bet :-)
This is quite an interesting list -- top 10 security/quality issues Microsoft should address asap -- per eWeek
"The corporate world is unsure just how well it can trust Microsoft's Windows 7. Windows Vista was a nightmare that most companies didn't adopt. Internet Explorer is in the news, thanks to a security breach. And Windows Mobile is still the also-ran in the market..."
"Microsoft's security woes are troublesome. Not only is Windows not nearly as secure as users would like, but Internet Explorer is causing trouble for users as well. "
"A quick glance around many of the markets where Microsoft operates reveals a staggering issue: the competition is innovating far more rapidly than Microsoft. "
"Microsoft's strategies have focused mainly on the short term. The future of software is, at least by most accounts, centered on the Web. And yet, as the most important software company in the industry, Microsoft is lagging behind the Web software innovators. That's a major blunder"
AntonySatyadas 1100009CNT Tags:  waltham linux open icsw company #icsw canonical #ls10 center 1 Comment 4,698 Visits
This the second part of the news http://www-03.ibm.com/press/us/en/pressrelease/29205.wss
1. Canonical announced offering support for Lotus Symphony, one of the core components of IBM Client for Smart Work, through Channel Partners
2. ZSL announced ICSW based PowerCube DaaS in India, USA, Africa
3. Virtual Bridges announced market momentum, and venture funding from Austin Ventures
4. IBM opened IBM Open Company Center in Waltham Innovation Center in MA...
AntonySatyadas 1100009CNT Tags:  #ls10 linux simmtronics center waltham symphony virtual icsw preload rajagiri canonical kita #icsw company open ubuntu saintgits bridges zxyware 1 Comment 4,658 Visits
We announced IBM Cient for Smart Work in India today at Lotusphere...
This is all around ECOSYSTEM build out...
1. Simmtronics, top 5 memory manufacturer in the world announced global agreement that ships ICSW on their Simmbooks in India, USA, and many other countries worldwide..
2. In partnership with Canonical (primarily) and with Red Hat on a selective basis
3. Academic Initiative center of excellences with 3 engineering colleges in the state of kerala
4. ZSL announced Powercube DaaS in India, Africa, USA
5. Zyxware, IBM and Canonical business partner piloting ICSW in Technopark in Kerala
AntonySatyadas 1100009CNT Tags:  bpos cloud panasonic microsoft lotuslive collaboration 1 Comment 6,037 Visits
What is the difference between IBM Cloud and Microsoft/HP Cloud?
- innovations around proven market leading IBM software and hardware capabilities
- Microsoft customers are moving to IBM Cloud - example Panasonic adopting LotusLive
- They recently agreed to agree with a claim of $250M in the next 3 years
- Microsoft customers are moving to IBM Cloud
Stay tuned for more news on this...
Check this out...
380,000 Panasonic users will start using IBM Lotus web mail, cloud software.. Their US users are switching from Microsoft to IBM Lotus.
Good writeup on customers trending towards desktop alternatives..
Excerpts from this article:
As of October 2009, about 9% of 1,414 business technology professionals surveyed by InformationWeek Analytics said that their organizations made extensive use of netbooks and 19% predicted they would make extensive use of them by 2011. About 33 million netbooks were shipped worldwide in 2009.
The worldwide thin client market may grow to 7 million units in 2012, from 2.9 million in 2007, according to IDC. Gartner (IT) expects that by 2014, 15% of traditional professional desktop PCs will be replaced by so-called virtual desktops, which also leave most computing and storage tasks to a centrally located computer, rather than maintain them at the employee's workstation.
"For every dollar I spent buying a PC, I spent 50¢ to the dollar every year maintaining it," Kapoor says. "There's a lot of technical expertise that's required to do that maintenance." iQor has eliminated its help desk and, before long, expects to cut its IT staff to about a quarter its previous size.
Short and sweet top 10 list of issues with Windows 7:
To net it out...
1. Too much of a learning curve
2. Upgrade challenged from XP (forget it), from Vista (recent study had 30% of responders having issues)
5. Not value for Enterprise
6. Starter edition a non starter
7. search needs to get better
8. little online integration
AntonySatyadas 1100009CNT Tags:  canonical wsj ubuntu nvidia qualcomm arm smartbook microsoft atom netbook 3,737 Visits
This Wall Street Journal article says it all, almost all:
Big week for Smartbook vendors... running Android, Ubuntu, etc.. at the Las Vegas Consumer Electronics Show
Lower price, higher profit margin for vendors...
NO Windows, NO Office,
YES Linux, YES Lotus Symphony, ...
Why almost all?
What they missed is that about 32% of Netbooks are also shipping with Linux...
Stop selling Microsoft Word by Jan 11th 2010.
Pay $290M to i4i
Says U.S. Court of Appeals for the Federal Circuit to Microsoft today, Dec 22nd 2009!
"The company will be allowed to provide technical support to Word customers, but it will be barred from instructing users on how to use the custom XML editor or from marketing copies of Word that allegedly violate the patent."
Customers do have a choice. Switch to Lotus Symphony, adopt IBM Client for Smart Work..
Great writeup on the latest Dell mini 10 netbook on Ubuntu:
"Microsoft has restricted Windows 7 Starter to make sure it's no competition for the more full-featured versions of Windows 7. "
Here is an ASUS Eee PC on LInux: http://www.amazon.com/8-9-Inch-Netbook-Mobile-Processor-Battery/dp/B001AJNA02
Simmbook on Ubuntu: http://simmtronics.com/simmbook.php
And interesting predictions on Netbooks on Linux here: http://www.netbooknews.com/1586/netbook-market-trend-predictions-2010/
AntonySatyadas 1100009CNT Tags:  icsw client linux technewsworld windows ubuntu work smart microsoft netbooks for ibm 4,518 Visits
Good discussion in Technewsworld on adoption of Linux based Netbooks (32%), the predicted surge in 2010 with ARM based Netbooks which will run ONLY Linux...
'Death of the Desktop'
However, "experience with netbooks will kill off the desktop within a few years," Pogson predicted. "It makes little sense unless you need all those drives, noise, heat, space and burning money. Those who really need power will use a thin client connected to a server cluster."
Looking ahead, "expect GNU/Linux to do just as well on notebooks as it did on netbooks," he added. "2009 was the year of GNU/Linux on the desktop as far as I am concerned. 2010 could well mark the death of the desktop and overweight notebooks."
Saving lives with SMS for life in African countries -- IBM, Vodaphone, Novartis, Roll Back Malaria partnership
AntonySatyadas 1100009CNT Tags:  vodaphone for smart novartis tanzania malaria roll sms africa ibm client work back 3,057 Visits
Check out this great application of technology to address real issues in developing countries - this one in Tanzania, Africa:
The concept of using text messaging to improve stock management of life-saving medicines was developed by pharmaceutical company Novartis and a team of international students taking part in IBM's internship program, Extreme Blue.
After visits to clinics, hospitals and dispensaries across Tanzania, IBM, Novartis and Vodafone initiated a five-month pilot of the SMS for Life solution, covering 135 villages and over a million people in different geographic locations across Tanzania.
Congrats MIT team for winning the DARPA challenge...
"The Darpa Network Challenge, which took place on Saturday, offered a cash prize for the first group to successfully locate 10 large red weather balloons hidden at a string of secret locations across the US.Competitors were asked to use the internet and social networking sites to discover the whereabouts of the balloons" ...
Way to go..
Michael Neubarth wrote on Linux vs Windows here: http://www.ciozone.com/index.php?option=com_myblog&show=Is-Linux-Better-Than-Windows-.html&Itemid=713
Open source development process:
Quoting Eric Raymond: "The pattern is simple and compelling. Where we have open-source software, we have peer review and high reliability. Where we don't, reliability suffers terribly."
"Microsoft Windows machines are subject to frequent lockups, generally require rebooting more than once a week, and need periodic re-installation from scratch to eliminate problems such as registry creep and DLL conflicts." Linux systems, on the other hand, "are so stable that many only go offline when brought down for hardware fixes and upgrades."
" Windows and Microsoft Update only do a handful of Microsoft applications. With Linux, the OS updater application handles software from other companies too. Huge plus for Linux. Huge."
Reliability: "The biggest and most unwelcome surprise in the survey was that Windows Server 2003 downtime increased by 25% to nearly 9 hours of per server, per year downtime compared to the results it achieved in Yankee Group's 2006 Global Server Reliability Survey." - Yankee group 2007-8 survey results.
Linux is superior to Windows in the areas of licensing, flexibility, command-line control, peer support and community, centralized application installation, security, cost of ownership, and interoperability - Jack Wallen 2008 TechRepublic
AntonySatyadas 1100009CNT Tags:  7 office windows 2010 symphony ubuntu linux 1 Comment 3,631 Visits
Windows 7 sparklers?
Oh well... Check it out. No surprises but good facts on why you want to consider alternatives to Windows 7...
And security holes?
"UAC was neutered too much by Microsoft," argued Chester Wisniewski, a senior security advisory with Sophos, talking about Windows' Users Account Control (UAC), the security feature Microsoft debuted with Vista.
How about Office 2010?
Infoworld says: Clunky, Slow!! and obviously expensive...
So why not IBM Client for Smart Work? http://www.ibm.com/lotus/openclient
Not sure why Microsoft took time to acknowledge this?
"Microsoft has issued a security advisory to acknowledge a crippling denial-of-service flaw affecting its newest operating systems — Windows 7 and Windows Server 2008 R2.
In the absence of a patch, Microsoft recommends that affected users block TCP ports 139 and 445 at the firewall. Windows users should also block all SMB communications to and from the Internet to help prevent attacks."
A point of view from Novell CMO:
Interesting survey results in Italy (translated):
Open Office: over 50% of companies use it
Must read. Preston calls out on Ballmer's recent comments:
Ballmer told The New York Times that IBM made a mistake when it quit the PC, hard disk, and networking equipment businesses, because companies need to diversify if they want to profit over the long term. Here's what he told the Times:
I.B.M.'s strategy has worked out O.K. for its investors over the last decade. Shares of I.B.M. are up about 30 percent since 1999, while shares of Microsoft have dropped about 30 percent over the same time span.http://blogs.computerworld.com/14838/ballmer_ibm_should_ignore_profits_get_back_into_the_hardware_business
Check out this USA Today print article:
Meanwhile, most U.S. businesses skipped upgrading to Windows Vista after it was introduced in 2007, and stuck with Windows XP. To use Windows 7, most will need to buy new computers. IBM this week launched a marketing blitz touting big savings to be had by switching to Linux.
"Organizations are facing change either way they go," says Sheri McLeish, business software analyst at Forrester Research. "Linux and Symphony are more mature technologies today and can be a viable alternative."
AntonySatyadas 1100009CNT Tags:  smart mainline zsl verde work lotuslive eus canonical bridges wyse realtybargain redhat gts kalarisys client csscorp linux symphony virtual usa 5 Comments 4,016 Visits
IBM announced IBM Client for Smart Work in USA.
1. low cost Microsoft desktop alternative
- opportunity for business/governments to free up significant money in IT budget that can self fund mission critical initiatives
2. options include
- Lotus Symphony and LotusLive iNotes/Connections on Ubuntu on Netbooks
- Lotus Symphony, Lotus Notes/iNotes, Lotus Connections, Lotus Sametime, on Ubuntu / Red Hat on desktops/laptops
- options to add Virtual linux desktops using VERDE from Virtual Bridges
- use IBM BPM modeling tool and SOA services offered by IBM/Business Partners
- IBM Global Technology Services End User Services, IBM/Canonical Business Partner services
3. Community in Lotus Greenhouse for IBM Academic Initiative faculty members
"The IBM Client for Smart Work offers university faculty, administration and students a Linux-based unified communication, collaboration and information exchange platform that potentially will facilitate sought after campus synergies," said Jeffrey A. Lasky, Professor and Chair, Department of Information Sciences and Technologies, GCCIS, Rochester Institute of Technology.
"Canonical is proud to partner with IBM to help open up the American corporate desktop through Ubuntu," said Mark Shuttleworth, founder of Ubuntu and CEO of Canonical. "IBM's smart client package running on Ubuntu will allow U.S. organizations the financial freedom to redistribute the costs of expensive software licenses into IT projects that will innovate and drive critical growth."
"If a company is a 'Windows shop,' at some point it will need to evaluate the significant costs of migrating its base to Microsoft's next desktop," said Bob Picciano, General Manager, IBM Lotus Software. "American businesses have asked for a compelling alternative that can help them free up PC expenses to use for more strategic collaboration and business transformation projects."
For example, the IBM Client for Smart Work can equip the members of a company's marketing, sales and research departments with the means to quickly and efficiently collaborate. Business process modeling (BPM) can show workflows between sales and marketing, but very little between sales and research or marketing and research. Based on expertise residing in those functions and informal networks discovered through modeling, a company could find powerful insights from research playing an important role in sales and marketing efforts. It may turn out that an expert in R&D might be a company's greatest resource for marketing content, but this expertise has to be identified and shared in order to provide the highest value to the organization. Through online communities on LotusLive.com, this kind of insight can be tapped as needed for the benefit of an entire organization.
Companies can use the IBM BPM suite components such as WebSphere Dynamic Process Edition as required. Business leaders and business analysts can discover and explore business-relevant content to help them understand, experience, and accelerate business process management using IBM BPM BlueWorks.
InformationWeek: Our research shows that only 16% of IT pros have plans to deploy Windows 7 in the first 12 months, and about 50% had no plans or don't know of their companies' plans.
Windows 7 can bring new efficiencies says Ballmer!
Meanwhile a survey by Scriptlogic http://www.eweek.com/c/a/Windows/Microsoft-Windows-7-Will-Be-Skipped-By-Six-in-10-Companies-Says-Survey-464818/ says that 6 our of 10 companies will skip Windows 7 "migration" or the so called "upgrade"..
Check it out:
IBM WebSphere Portal is ahead of Microsoft SharePoint and Oracle in the Gartner magic quadrant for 2009 portals
Dont want to call this a pattern, but looks like Google is going thru some challenges...
Yet another outage.
Bill from Wall Street Journal writes about the IBM Client for Smart Work for African countries:
International Business Machines Corp. will try to sell a new package of low-priced computer desktop applications to companies and governments in Africa, challenging Microsoft Corp. and other rivals in the region.
The African market for information technology is relatively small, but unlike Europe and the U.S., it is growing even in the recession. Market researcher IDC predicts it will rise 2.3% this year to $22.1 billion.
Join this community to stay uptodate: https://greenhouse.lotus.com/communities/service/html/communityview?communityUuid=91cef5e2-2d6a-45fd-a63e-55907b4e7aaa
AntonySatyadas 1100009CNT Tags:  connections microblogs wiki file sharing communities sharepoint 1 Comment 2,535 Visits
Lotus Connections 2.5 highlights:
Lotus Software GM Bob Picciano has grown tired of the "hot wind" blowing out of Redmond carrying claims that Exchange is displacing Notes and is singling out CEO Steve Ballmer and COO Kevin Turner as the main culprits spreading "ridiculous and fabricated" information
Picciano says customers are expanding their investment in Lotus software and he cited as examples Accenture, BASF, Chrysler, Coca-Cola, Colgate-Palmolive, Continental AG, Finishline, General Motors, GlaxoSmithKline, Gruppo Amadori, KBC Bank, Nationwide, Novartis, Phillips Electronics and PNC Bank.
AntonySatyadas 1100009CNT Tags:  enterprise linux microsoft dod army open agreement us 1,922 Visits
I am sure that our US Federal Government CIO and CTO are exploring this...
How much can US Army and Department of Defense save if they move from proprietary to open solutions for email and collaboration needs. Try doing some simple math! the implications are quite profound..
Even if you take a very conservative estimate, you are looking at atleast around US$1B savings!!
You would wonder than why RFIs like this are floating around?
AntonySatyadas 1100009CNT Tags:  exchange apps migrate brown bug university gape microsoft outlook google 2,796 Visits
"As a result of a bug in a Google Apps e-mail migration tool, some students at Brown University found other students' e-mail in their in-box over the weekend as Google was moving their e-mail from Exchange to Gmail, Google confirmed on Friday." reports CNet: http://news.cnet.com/8301-27080_3-10356803-245.html?part=rss&subj=news&tag=2547-1009_3-0-20
Is GAPE enterprise ready? Looks like many are moving out of Microsoft Exchange...
"Coca-Cola and IBM retained their spots as the world's two most valuable brands."
"Coca-Cola's brand value rose 3 percent in 2009 to $68.73 billion, while IBM's gained 2 percent to $60.21 billion."
"Microsoft's brand value fell 4 percent to $56.64 billion to take third"
Dejavu? Vista days? Now its Windows 7.
So this time:
"Microsoft assembled a package of patents “relating to open source” and put them up for sale to patent trolls"...
"Open Invention Network, working with its members and the Linux Foundation, pulled off a coup, managing to acquire some of the very patents that seem to have been at the heart of recent Microsoft FUD campaigns against Linux." - See Jim Zemlin's article:
AND this training of Linux vs Windows 7 for Best Buy employees (see my previous blog entry on this)..
"Inaccurate statements include the assertion that Linux vendors offer no authorized support, and that iPod or video chat support is not available on Linux. One particularly laughable statement is that Linux is not as secure as Windows 7."
All of this, after acknowledging their worries of Linux - Canonical, Red Hat as well as Netbooks in their SEC filing...
AntonySatyadas 1100009CNT Tags:  canonical ubuntu midas network desktop virtual cloud windows lotus 1,883 Visits
Seeking to have your virtual linux or windows desktop available anytime, anywhere, up in the Cloud?
Want to use Lotus Symphony on the web?
How about emails, social software, real-time communications? Your entire desktop on the Cloud.
Access it using your linux, MAC, windows netbook/laptop/desktop/thin client from home, kiosk, work...
Check out: http://midasnetworks.com/desktop.shtml
AntonySatyadas 1100009CNT Tags:  domino upgrade bank us microsoft sharepoint notes collaboration2.0 2,095 Visits
US Bank, is getting their 58,000 users upgrade to the latest Lotus Notes Domino 8.5. Moreover, this bank, who had more than 5000 siloed Sharepoint sites, is adopting Lotus Quickr and Lotus Connections software in addition to Lotus Sametime that is already in use. Working smarter together...
See details here: http://www-03.ibm.com/press/us/en/pressrelease/28400.wss
"Our industry has undergone unprecedented changes over the last year, and that serves as great example of why it's so important for U.S. Bank's employees to be able to use technology to communicate and collaborate efficiently," said Mark Dickelman, senior vice president, innovation, research and development for U.S. Bank. "Keeping up with economic developments and policy changes and the need to quickly communicate while innovating for growth would be nearly impossible with traditional methods, and that's why Lotus collaboration software will continue to be incredibly useful to us, especially as we continue to solidify our company's position as a leader in the financial services industry."
Makes lots of sense, given the recent TCO math (see my previous blog entries) that shows a reduction in TCO by more than 37% if you adopt IBM Lotus collaboration software rather than Microsoft sharepoint, and office communications server.
"I’d like to personally invite you to join me tomorrow for a global discussion on how to create a smarter, more productive work environment. Forward-thinking IBM customers, expert thought leaders from around the world, and top IBM executives will be sharing ideas and setting direction for future investment. I would appreciate your adding your voice to the conversation.
Please take a moment right now to register here https://www.collaborationjam.com/minijam2/jam/registration/index.do?jamId=1746
AntonySatyadas 1100009CNT Tags:  united zsl george virtual canonical cto bridges verde abraham ubuntu unpf nations symphony 2,292 Visits
Join us on Sept 16th to listen to Mr George Abraham, CTO of United Nations Pension Fund, New York on freeing up IT budget and investing for growth: http://www.zslinc.com/Marketing/FreeupITbudgets/Free-up-IT-budgets.html