Business process Management or BPM is about streamlining workflow and introducing efficiency into a process of a goal oriented business process.
A Smarter Process is a process that is augmented by decisions and business rules that are part of the activities within the process flow. An event will have triggered the process flow due to the monitoring of a situation or of bubbling up the analytics we are collecting to generate an event. Backend systems need to be accessed, invoked for a transaction or connected to for some outlandish reason such as updating a system of record. These summation of integrations, process flow, rules, events and analytics are collectively called a Smarter Process.