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Gather support info with snap and snapcore
When you place a support call with IBM, you're usually likely to be asked to run the snap command. If there was a core dump, you may also be asked to run the snapcore command. We're going to look at them both now. snap to it The snap command, according to the snap command documentation , "gathers system configuration information and compresses the information into a pax file. " I have heard that it originated with an IBMer who got fed up with asking 20 questions every time a support call came across the desk. When you run snap,... [More]
Tags:  dump service alert anonymous snap pax flood ftp firmware aix /tmp/ibmsupt error hardware ibmsupt ibm support ecurep snap.pax.z request snapcore emea |