For more than 26 years, Dell has empowered countries, communities, customers, and people everywhere to use technology to realize their dreams. Customers trust them to deliver technology solutions that help them to and achieve more, whether they’re at home, work, school, or anywhere in their world. Dell offers their customers to follow their news and updates via Facebook, Twitter, RSS, and YouTube. They also offer an online community for customers and Dell’s support team to collaborate with each other and offer solutions. The community is consisted of blogs, forums, ratings, and reviews. Social media is really important for Dell because they are informing their customers of their products and solutions in order to make sure the customer gets exactly what they need.