Capacity planning and optimization are an extremely important part of managing a production environment, but it is also a complex process. This is particularly true in a virtualized environment like VMware. Statistical analysis of the key bottlenecks and an understanding of the system capacity is a requirement. In addition, it is important to take into account key business objectives. For example, a customer might want to provide more capacity for certain business applications or middleware components to ensure that their performance objectives... [More]

Version 2.1 of the Service Health for IBM® SmartCloud Provisioning has been released, and is availble for download from the IBM Integrated Service Management Library (ISML, see link below).  This offering provides prebuilt integrations between IBM SmartCloud Provisioning and IBM SmartCloud Monitoring , allowing you to increase the performance and resilience of your IBM SmartCloud Provisioning infrastructure through identification of performance issues. This solution is installed using the IBM Installation Manager.  The installation uses the IBM... [More]

标签：  scp smartcloudmonitoring smartcloud scm smartcloudprovisioning monitoring

How and where to download a software fix from. Did you know? - You can select all fixes needed and have them delivered together? - You can isolate to only certain types of fixes? - You can upload an inventory file , and have fixes for all those products listed for selection? - Did you know that Fix Central supports pre-rec and co-rec associations, so that you will know if a fix you need has other required changes even for distributed platforms? Using Fix Central For the full story on all the IBM Electronic Support portal features

 Some of Tivoli’s expert testing leaders have provided a new document that discloses what types of testing the ITM test team conducts during the first 48 hours of operation after installing a new IBM Tivoli Monitoring (ITM) environment. Although a very broad regiment of testing is performed before products are released, these tests provide assurance there is no regression in code quality, stability and functionality from one build to another. This document is offered to customers for several reasons: It should provide ITM customers with a good... [More]

IBM SmartCloud Cost Management now provides usage metering and reporting for IBM SmartCloud Provisioning (SCP).  This is now available for download on the ISM Library here: http://www.ibm.com/software/ismlibrary?NavCode=1TW10UM08 This new capability allows you to collect usage information from SCP environments using the SCP High scale low touch (HSLT) commands.  The new HSLT SCP Collector gathers usage data every hour and processes it once a day.  Usage , Detail and Identifier data is stored on a daily basis.  The usage data is then billed,... [More]

标签：  tuam provisioning cloud_cost_management

The Software Product Compatibility Reports site is an innovative tool, designed to allow YOU, IBM clients, to easily generate custom reports about compatible IBM software combinations, product end-of-service dates and product translations.                                  This is a great tool for figuring out what products are compatible with others and how your particular implementations may need to be designed to ensure your success. To read more about these reports, then head on over to the  Software Product Compatibility Reports site's home... [More]

Starting from August 10th 2012, SmartCloud Provisioning 2.1 is generally available.   Here is a synthesis of the new features added: Support for vCenter and VMControl hypervisor managers Support for Microsoft Hyper-V hypervisor Capability to deploy patterns Capability to deploy images with more than one disk Capability to check image compatibility and automatically remediate it for HSLT cloud groups Capability to manage legacy virtual machines residing on vCenter via SmartCloud Provisioning self service UI Live migration for KVM... [More]

标签：  provisioning cloud smartcloud availability ga

  Being VMware one of most used hypervisor, it is a common scenario to have an already exiting cloud environment based on a vCenter hypervisor manager and a new cloud environment based on IBM SmartCloud Provisioning. In this scenario end user would usually starts to sue new environment but working with already existing images, containing known software as well as all required settings fulfilling company rules. Manually running this task could not be so easy especially if new IBM SmartCloud Provisioning environment is only based on KVM... [More]

标签：  onboarding image cloudinit cloud smartcloud imagelibrary

In this new post I would like to introduce a new function added in Image Construction and Composition Tool  (ICCT) 1.2, it is the capability to extend a Windows base image available in IBM Smart Cloud Provisioning 2.1. In fact in ICCT 1.2 it's possible to: - import a Windows base image available in IBM Smart Cloud Provisioning 2.1 - extent it adding Windows bundles created using ICCT 1.2 - capture it in order to have in IBM Smart Cloud Provisioning 2.1 a new extended Windows image It is provided using the same User Interface and the... [More]

标签：  smartcloud build provisioning image icct icon windows

Two new product forums are now available for key products in the IBM Cloud portfolio. The  IBM Service Delivery Manager  and  Tivoli Service Automation Manager   development teams recently launched product forums so that they can collaborate with clients.  Service Management Connect  forums provide a good avenue for clients to ask their technical "How To" questions, interact with the development team and other users, and provide direct feedback on product direction. To get started, access the product forums below:     IBM Service... [More]

标签：  #tsam #isdm #forums #cloud

With the proliferation of cloud computing, many businesses are starting to adopt a service provider model—either as a deliberate strategy to establish new revenue streams or, in some cases, inadvertently to support the growing needs of their organizations. This is especially true for companies with diverse needs, whether they’re tech companies with dev teams churning out new apps and services, or business owners driving requirements for SaaS services and cloud capabilities to enhance their data center operations. In any event, the distinction... [More]

标签：  virtualization provider cloud csp cloud-computing msp cloud_computing service provisioning

The Internet is changing the face of product support. It is an undeniable fact that the manner in which we attempt to resolve problems, be they complex software applications or finding the closest Italian restaurant, is entirely different than 10, 5, or even 2 years ago. In all facets of our daily lives, how we search for answers to even the simplest of problems have been forever changed through online technology and capabilities. The Internet permeates all aspects of our lives; how many readers of this blog post do not understand... [More]

标签：  support business social

TSAM 723 is now available. Passport Advantage Online Web site has complete images of the following for download: IBM Tivoli Service Automation Manager 7.2.3 IBM Tivoli Provisioning Manager 7.2.1 IBM Tivoli Service Request Manager for Service Providers 7.2.0 IBM Tivoli Service Automation Manager 7.2.3 Quick Start Guide IBM Tivoli Provisioning Manager for Images V7.1.1 IBM Tivoli Service Automation Manager for WebSphere® Application Server V7.2.3   Downloading the product images Download the TivSAM_Base_V723.zip file (Tivoli Service... [More]

标签：  723 tsam features

The solution Endpoint security for SmartCloud Provisioning v2.1 has been published on IBM Integrated Service Management Library (ISML).   The purpose of Endpoint security for SmartCloud Provisioning v2.1 is to demonstrate how IBM Tivoli Endpoint Manager can be integrated with the IBM SmartCloud Provisioning Infrastructure. Endpoint security for SmartCloud Provisioning will generate the components required by IBM SmartCloud Provisioning 2.1 to automatically install IBM Tivoli Endpoint Manager agents when deploying virtual systems. This will... [More]

标签：  security provisioning virtualization image cloud smartcloud_security image_management smartcloud solutions maintenance endpoint