Understanding IT Costs, Cost Variance and Budgets versus Actuals with New TUAM Cognos Reports and Dashboards
DLawson 27000369MF Visits (6823)
17 TCR Cognos reports. These enhance the existing TUAM reporting set plus allow you to:
Dashboards allow users to get an immediate understanding of the situation at-a-glance. As an introduction to Dashboards in Cognos, reports to demonstrate two methods for creating dashboards have been provided in this report pack. Users can build pages in Cognos containing reports as well as other Cognos navigation objects and set this to be their home page when accessing Common Reporting:
Two reports are also provided to allow users to understand how they are doing against their budget. The Line Item Budget report compares usage against budget at service level to help identify those services using more than their allotted budget. Similarly, the Client Budget Report is a new report showing a comparison of the client level budget with the actual charges for the client, with any deviations from the budget highlighted:
The Client Budget Report can also be used to help monitor the actual costs of a Cloud project. For example, the budget for different periods can be updated when you get a charges estimate for a new Cloud project and the report can then show the difference in what you were actually charged later. The difference will be as a result of server configurations or the duration of project changing after the estimate was produced. More details on this can be found in the cost preview blog entry here.
The Percentage report allows users to understand the charges by sub-client and service by showing the total charges and its associated percentage of the overall costs by both client and service. For cloud users, this allows you to drilldown to understand the distribution between projects and teams. Users can expand and collapse the report to get a full understanding of all the areas being charged.
Reports to compare both the charges and usage between periods have been provided in this report pack. The Cost Variance report compares the charges from the current and previous period by client and service providing an understanding of the changes in charges over time. Similarly, the Resource Variance report compares the usage in the same way so users can see in detail how usage is changing from period to period.
Drill Down Reports
Drill down through the account hierarchy and see the services being used by each client with the Application Cost Report. Cloud users can drilldown into their projects and teams to get an understanding of what resources are being used and their charges. Users can see the charges for each level in the Account hierarchy and the associated charge for each service and service group being used.