Some of Tivoli’s expert testing leaders have provided a new document that discloses what types of testing the ITM test team conducts during the first 48 hours of operation after installing a new IBM Tivoli Monitoring (ITM) environment. Although a very broad regiment of testing is performed before products are released, these tests provide assurance there is no regression in code quality, stability and functionality from one build to another. This document is offered to customers for several reasons:
- It should provide ITM customers with a good understanding of the lengths to which IBM goes to ensure its software products are delivered with extremely high quality.
- Customers can use this information when planning their own testing regiment for new ITM product releases.
- As part of IBM’s Open Development Process this document provides customers with another opportunity to provide our product development teams with comments, questions, and suggestions that will help us more effectively meet our customers’ needs and requirements. Customers should feel free to provide IBM with feedback on our testing process and help us identify missing areas on which our test team should focus attention.
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