The evolution towards Software as a Service (SaaS) along with transformations in customer service and datacenter automation are transforming IT Service Management. Join us to learn how to increase the visibility into all types of assets and services across your organization. By the end of this hour, you will see how SaaS delivers a unified service management solution to simplify business processes, maximize asset efficiency, and improve the end user experience.
Rob Goodling, Market Manager, Software as a Service Business Programs Manager, C&SI
Rob is the Market Manager for IBM Cloud and Smarter Infrastructure Soft