Setting up service plans and work task templates for reservations
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In the IBM® TRIRIGA® Reservation application, back-office activities involve the creation of work tasks for room setup/breakdown and equipment delivery/pickup. The work tasks for room setup/breakdown include the setup time and breakdown time that are defined for the specific room layout. The templates that are used to create the work tasks are defined in the service plan. The typical templates for a location reservation include the work task templates for room setup/breakdown and equipment delivery/pickup. The application uses these templates to create the respective work tasks.