Technical Blog Post
Abstract
A common TRIRIGA workflow warning message
Body
A common workflow message that I have seen in TRIRIGA server.log files looks a little like this message below.
WARN [com.tririga.platform.error.ErrorHandler](ajp-3.34.217.110-8009-
18) Call workflow task encountered error. Task: TaskStep: Call
Workflow(38) WFTID=10499101.34 TSID=322792 Label='Call triProject
Create Required Document Mandatory Records' FormulaRecalc='Recalculate
as Needed' EventAction='', Calling WF: ID: 54455241 Version:
published, Exception: com.tririga.platform.workflow.template.exception.
WFTemplateNotFoundException: Workflow template not found for Key: ID:
54455241 Version: published[MID-2798215634]
While this looks a little bit cryptic, the key information to look at is 'Workflow template not found for Key.' This is the important message here because it could be that the workflow being called has been retired. So, how do you find out what this workflow is based on the information in the WARN message? Reviewing the message shows the information 'WFTID=10499101.34' and Label='Call triProjectCreate Required Document Mandatory Records'
The label should be the workflow that is being called. You would then want to open workflow builder and review this workflow to see what the status is (published, revision in progress, or retired).
UID
ibm11114431