Problems with TRIRIGA email (incoming or outgoing)?
Chris K 270004Y3TR Visits (6846)
Whether you are installing TRIRIGA for the first time or setting up new TRIRIGA server, getting all of the email communications configured properly may require some additional work.
For New Installations:
Review the entire TRIR
For Existing Installations:
When you add a new server to your existing configuration, it is important to make sure that you have these properties properly configured for all of the servers in your installation. The reason for this is that an email notification may be triggered either synchronously or asynchronously and could come from either the process server OR application server. In an environment with multiple application servers and/or multiple process servers, improper configuration of these properties could lead to intermittent email communications. As an example, suppose you have a 3 server configuration where servers A and B are application servers and server C is a process server. If one of either A or B has these email properties properly configured, then any synchronously triggered email that would be triggered could either fail or succeed depending on which application server the email action is triggered. Likewise, if the email is triggered via an asynchronous workflow, then server C had best have the email properties configured correctly.
For All Installations:
The properties that you need to check are as follows:
Additional EMail Configuration:
For the reservation functionality, Section 4: System Settings contains properties that pertain to email which s used to implement the reserve functionality. In particular, EXCHANGE_ROOT_PATH, EXTE
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