Technical Blog Post
Abstract
Log server port should be different on machine having two instances of TCR
Body
1. Assuming TCR 2.1.1/2.1 already there on the machine
2. And installed TCR 3.1 on the same machine
3. Take the backup of <JazzSM>\reporting\cognos\configuration\cogstartup.xml file
4. First thing what to do is , Edit <JazzSM>\reporting\cognos\configuration\cogstartup.xml file in notepad or in any editable tool
5. Search for below tag and update 9362 port to unused port and save the file
<crn:parameter name="logServerPort">
<crn:value xsi:type="xsd:unsignedShort">9362</crn:value>
</crn:parameter>
6. Go to <JazzSM>\profile\bin and restart dash profile
stopServer.sh server1
startServer.sh server1
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEKCU","label":"Jazz for Service Management"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
UID
ibm11276534