Install issue with TCR 3.1 on a SLES 11 SP3 64bit

Body

I was workinng with a client to install TCR 3.1.0.2 (bundled with TPC 5.2.5.0) on a SLES 11 SP3 64bit system.
The installation of TCR fails always with an error "Return Code 255" in the deployment log:


[Tue 04/21/2015 10:08:32.219] ERROR : Custom flow task dependancy exiting with failure[Tue 2015/04/21 10:08:32] Task dependancy return code is 255
[Tue 2015/04/21 10:08:32] RUNNING:
'/db2log/im.linux.x86_64/jre_6.0.0.sr9_20110208_03/jre/bin/java'
'-classpath'
'/db2log/lib/com.ibm.tivoli.tacct.psc.install.common.bundle.jar'
'com.ibm.tivoli.tacct.psc.install.common.bundle.launchpad.ResultFileModifier' '-resultFilePath' '/root/jazzsm_launchpad/custom_result.xml'
'-task' 'Task_Dep_action' '-status' 'Error' '-logFile'
'/root/jazzsm_launchpad/task_dep_result.html'
[Tue 2015/04/21 10:08:32] Task dependancy failed with return code 255.
See /root/jazzsm_launchpad/task_dep_result.html file for details

regarding the Tivoli Common Reporting requirements

http://www-01.ibm.com/support/knowledgecenter/SSEKCU_1.1.0.3/com.ibm.psc.doc_1.1.0.3/install/tcr_c_install_prereqs.html

2) the Jazz for Service Management 1.1 requirements, especially for SLES11 footnote *2

http://www-969.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1315519207893&osPlatform=Linux

   (2) Tivoli Common Reporting required packages:
    libstdc++33-3.3.3-11.9+
    libstdc++33-32bit-3.3.3-11.9+
    openmotif22-libs-2.2.4-139.1+
    openmotif22-libs-32bit-2.2.4-139.1+
    openmotif-libs-2.3+
    openmotif-libs-32bit-2.3+

    Required libraries:
    libfreetype.so.6
    libstdc++.so.5
    libXm.so.4
    libXmu.so.6
    libXt.so.6
    libX11.so.6
    libSM.so.6
    libICE.so.6
    libXext.so.6
    libXp.so.6
    libXau.so.6
    libXtst.so.6

everything looks well, also the Prerequisite Scanner shows neither errors nor FAIL.

In the in the end i found the following in the tcr.cognos.err:

/db2log/JazzSM_Install/TCRInstaller/COI/PackageSteps/TCRCore/FILES/c8/image/linuxi38664h/issetup: error while loading shared libraries:
libpng14.so.14: cannot open shared object file: No such file or directory

This means, the package libpng14-14-1.4.4-23.1.x86_64 doesn't exist on the host.

The client installed the libpng14-14-1.4.4-23.1.x86_64 package on SUSE 11 64-bit machine.

Now the installation of TCR 3.1.0.2 was successful.

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