CDC Upgrade Common issue
shaileshJamloki 270001EP3V Visits (1926)
Symptom: You may see this error message while upgrading a CDC 6.5.2 any IF version to 10.2.1 GA or any IF version.
Existing installation does not contain license files for this product version. Please choose a different folder.
Explanation: There are changes in license files between CDC releases. In between 6.5.2 and 10.2.1 there is another release 10.2 and when we try to directly upgrade from 6.5.2 to 10.2.1 the installer can not find compatible license files for upgrade. In other words upgrade is not possible from 6.5.2 to 10.2.1 skipping 10.2.
Solution: So we should first upgrade to 10.2 GA and than 10.2.1 GA and finally to desire IF version of 10.2.1
a)We should always keep back-up of existing CDC installation before any upgrade.
b)If both source and targets needs upgrade than please upgrade one by one.