The developerWorks Connections platform will be sunset on January 2, 2020. This blog will no longer be available unless an extension has been requested. More details available on our FAQ.
You work for the customer service front-line and wonder how else you can use Connections to support you in your role? We've noticed common usage patterns across our clients service teams which we will present today but first, let me share a quote I recently came across: “Research shows that employees who help their colleagues aren’t only happier, but they are more likely to deliver better customer service. And in turn, happier employees are kinder and more helpful to their colleagues.” Nataly Kogan Co-founder &... [More]