Customer Service front-line: 7 Connections-based apps to support you
DianeMorneau 100000K1AJ Visits (3950)
You work for the customer service front-line and wonder how else you can use Connections to support you in your role?
We've noticed common usage patterns across our clients service teams which we will present today but first, let me share a quote I recently came across:
What better platform to help each other and build customer service front-line team knowledge dynamically than a social platform?
Here are 7 ways you can organize this work knowledge to be conveniently available when you need it.