You work for the customer service front-line and wonder how else you can use Connections to support you in your role?

We've noticed common usage patterns across our clients service teams which we will present today but first, let me share a quote I recently came across:

“Research shows that employees who help their colleagues aren’t only happier, but they are more likely to deliver better customer service. And in turn, happier employees are kinder and more helpful to their colleagues.”
Nataly Kogan
Co-founder & CEO, Happier Inc.

What better platform to help each other and build customer service front-line team knowledge dynamically than a social platform?

Here are 7 ways you can organize this work knowledge to be conveniently available when you need it.