A new support site will replace the IBM Service Request Tool soon
Paul_McWilliams 110000JT36 Visits (1073)
IBM recently announced that support for all IBM Z software products and offerings is migrating to a new user friendly support site that will replace the IBM Service Request Tool during the summer of 2019, including your Db2 for z/OS Client Success Team. After the migration, all new and existing Db2 for z/OS support cases will be managed through the new site. Update: The migration completed on Sunday, July 28, 2019 at 9:00 PM US Eastern Time.
The new support site is powered by the Cognitive Support Platform (CSP) and you can check it out now: http
Shu Li Kragness is a Senior Software Support Engineer for Db2 for z/OS Client Success, and Paul McWilliams is an Information Developer for Db2 for z/OS.