How to Manage Critical Applications and Infrastructure Based on Business Priorities not IT     For IT and business leaders looking to more rapidly define, measure, and manage services in highly complex, highly dynamic environments, and to successfully do so in harmony with business priorities and outcomes. This webcast will discuss the IBM Solutions for Business Service Management representing a proven approach to successful BSM projects through a well-defined process methodology, set of integrated capabilities, out of the box content, best... [More]

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During the IBM Solutions for Business Service Management development, we have created a whitepaper around using the ITCAM for Transactions DLAs to discover and build your transaction service models in TBSM. In this guide, we will walk you through configuring your application management console (AMC) agent filters, building your transaction tracking topologies, and importing the transaction/server level data into TBSM to drive value.   The following picture shows the outcome of the guide in a form of a service tree. In this example, you can see... [More]

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Have you ever wanted access to what the development team is planning for the future, along with the ability to provide direct feedback on each item within a planned release? With Tivoli's shift towards transparent development, now you can. Transparent Development is the ongoing, open engagement between IBM development and our users on the development of our products. The emphasis is on being open and transparent about our direction and providing you with open access to key release content, including: Release plans and details about the... [More]

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The new community will support the evolution of Social Business Standards and address the results of W3C Social Business Jam held in 4Q2011. Over 1000 people contributed their thoughts / requirements to the Jam and as a result six focus areas were identified:   •    Identity Management For Social •    Mobile and Social •    Information Management •    Business Process Meets Social •    Seamless Integration of Social •    Metrics For Social Business The new Community will develop Use Cases addressing the focus areas, best practices papers to... [More]