We are proud to announce that the new TADDM 7.2.2. has been released! With the long list of new features (which can be found below) and a total of 84 customer RFEs implemented we believe that this new release will provide outstanding business value to both existing and new TADDM customers. We would like to give our appreciation to everyone who participated in the Transparent Development program and provided us with their insights and comments. Based on this feedback we are confident that this release will meet your expectations. We hope to... [More]

Tags:  taddm bsm ga servicemanagement

There is an encoding enhancement in Impact 5.1.1.  Impact uses UTF8 as a default encoding to handle policies.  So Impact 5.1.1 and newer release could read, write and display special character correctly, such as accent, either in file system or GUI pages without setting a specific locale/encoding.     However, customer need set correct locale to display them normally in Impact 5.1.0 and older release if policy having special characters, otherwise garbled characters will display.  Customer set correct locale naturally by... [More]

Tags:  impact upgrade encoding script 5.1.0

This scenario shows how to create a self service dashboard in the IBM Dashboard Application Services Hub (DASH) component of Jazz™ for Service Management . The custom dashboard that you create uses  IBM Tivoli Netcool/Impact 6.1.1 to connect to and retrieve data from an IBM Tivoli Monitoring (ITM) 6.3 dashboard data provider. You can also use Tivoli Netcool/Impact to combine metric data from multiple managed systems and filter this data in context, based on events from publishing widgets such as a list or table.   Read an... [More]

Tags:  itm dashboard integration impact

Cross Product Integration documentation has been created to assist those carrying out solution deployment and solution integration. The Cross Product Integration documentation uses a scenario based approach to explain possible solution integrations.   Cross Product Integration has a dedication Service Management Connect wiki that can be found here: https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Cross%20Product%20Integration/page/Welcome%20to%20Cross%20Product%20Integration The documentation contained on this wiki... [More]

Tags:  tbsm smc itnm jazzsm taddm itm documentation impact