Welcome to the Business Service Management Blog, where you can read the perspectives from BSM experts. This Blog provides insights into the BSM solution, as well as technical details about specific IBM products.
A useful support note on collecting logs in advance of engaging support. https://www-304.ibm.com/support/docview.wss?uid=swg21509617 In order to diagnose any TBSM issue, it is important to collect the
log and Trace files. This technote provides the steps necessary to
collect the TBSM Server logs and Trace recreate files for TBSM versions
4.2 and 4.2.1. Answer Collect log and trace files from TBSM servers (with or without a recreate): on Unix increase tracing and recreate problem on Windows increase tracing and recreate problem... [More]
We've released TBSM v4.2.1 FP2 IF3. This interim fix includes key bug fixes and new capabilities that you should evaluate for core TBSM, WebTop/WebGUI, TIP, XML TK and the BSM Agent. Review the TBSM 4.2.1 FP2 IF3 Readme Review the TBSM 4.2.1 FP2 IF3 XML TK Readme Download the IF here.