Over the past year I've continued to consult and advise our global clients along their unique BSM journeys recommending various courses and speeds they should expect to take based upon their current organizational maturity, corporate culture and attitudes on the deck plates. Many BSM Solution Administrators or Monitoring Team Managers come to a point along this journey where they are asked to provide the "holy grail" of BSM in many people's minds - the "BSM Dashboard". I guess I've become one of the de-facto go to guys... [More]

Tags:  apm design dashboard application-performance-m... business-service-manageme... bsm methodology bsm-solution