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It's sometimes hard for me to quantify and articulate the value of the ICS community to IBMers, but I'm often asked to do so. When you attend one of our community events, planed, run, and hosted entirely from volunteers in the community with a passion for sharing, supported by Business Partners who believe in the products and solutions and successfully make a living from enhancing and integrating into them, and experts who live and breath this technology sharing their expertise to educate and inform people on how to maximize their investment in IBM's Collaboration portfolio, then you get it.
I made this infographic to help demonstrate why we continue to invest in our ICS user groups, and I thought it might be interesting to the community to understand the types of things that help us define ROI. These aren't the only things, of course, but I wanted to keep it short and simple.