Welcome to the Jazz for Service Management Blog, where you can read the perspectives from the Jazz for SM experts. Please also join the JazzSM Group: http://smconnect.net/jazzsm
This Blog provides insights into the overall Jazz for SM solution, as
IBM Jazz for Service Management (JazzSM) version 1.1.1 was released towards end of 2014. You would have already seen this blog post briefly explaining the release contents. Also please note that the release was later refreshed to include critical security vulnerability fixes (including SSLv3 POODLE ). The refresh is available on IBM Fix Central , please update ASAP.
Apart from many enhancements and numerous defect fixes, there were also new Dashboard Widgets added in this release. In this blog, we will have a... [More]
The Dashboard Application Services Hub component of JazzSM is quite good at creating dashboards suitable for use on large shared displays such as wallboards in critical operations centers or even informational displays in building lobbies. But did you know that these displays can be configured to cycle through multiple dashboards on a timer?
This is a frequently requested feature, but is not actually delivered as a feature of DASH. It can be achieved with capabilities already supplied with DASH however: the ability to host... [More]
The next DASH version, scheduled for May 2015 (in JazzSM 1.1.2), includes an enhancement to the Table and Tree Table widgets that allows the page author to format the content of numeric data columns.
The following use case scenarios will now be possible :
Format numbers to have 2 decimal places and be right aligned. Eg: | 20.45|
Format numbers to display as an integer, be centered, and include units text. Eg: | 20 m |... [More]
Dashboard Application Service Hub (DASH) is a fascinating advancement we have for our Cloud & Smarter Infrastructure platform. Management and operational users are in dire need of understanding the health and current state of their environment.
Since out-of-the-box dashboards never fully provide everything an organization requires, implementing customization is a priority. Users need to be able to create their dashboards on the fly for pertinent information. To have the capability to pull in data from various... [More]
There is beauty in visualization, there is paradise in beautiful integration, then there is a Meat Loaf-esque attempt at tying this entry’s title to the intro. For the past two years we have been focusing on consolidating and correlating data from different data providers, and during that time we also put out a rather polished Registry Services Sample UI console that allowed people to browse data stored in Registry Services. All the while we kept throwing a long look across the hallway - actually they sit on the floor above, their not... [More]
Gauges available at Dashboard Application Services Hub (DASH) can be used to represent a particular value and the corresponding status . Apart from the value they have an additional capability to show labels (at top and leading edge) which can be configured to a particular column of the selected Dataset. Refer ‘Value Status Gauge’ snapshot below with both the labels.
Have you ever wished that you could configure the labels to something static or a custom text? The solution is real simple.... [More]
This scenario shows how to create a custom dashboard in the IBM Dashboard Application Services Hub ( DASH ) component of Jazz™ for Service Management . The custom dashboard that you create uses IBM Tivoli Netcool/Impact 6.1.1 Flat File DSA to retrieve data from a comma separated values file. You can update the scenario to use Tivoli Netcool/Impact to retrieve data from multiple flat files, filter this data in context based on events from publishing widgets, such as a table, and display the data in another widget such as... [More]
The out of the box widgets that come in Jazz for Service Management with the Dashboard Application Services Hub (DASH) are built to show data coming from a data provider. Several products already come with a data provider that is ready to go. However, it may be the case that you would like to show some data that is currently not being served up from a data provider. In these cases, you can use Tivoli Directory Integrator (TDI) to make this data available to DASH. (Impact also allows you to get other data and make it... [More]
This scenario shows how to create a self service dashboard in the IBM Dashboard Application Services Hub component of Jazz™ for Service Management . The custom dashboard that you create uses IBM Tivoli Netcool/Impact 6.1.1 to connect to and retrieve data from an IBM Tivoli Monitoring (ITM) 6.3 dashboard data provider. You can also use Tivoli Netcool/Impact to combine metric data from multiple managed systems and filter this data in context, based on events from publishing widgets such as a list or table.
Read an... [More]
A common need when building dashboards is to allow a user to click on an element in the dashboard and transition that user to another page that contains related or more detailed information about what is being clicked. For example, clicking on a status gauge showing overall status and moving to another page that has some detailed information about that status.
This kind of drilldown is configured using "wires" in DASH. Here, I'll walk you through the basic steps of setting up a wire that will launch your... [More]
In this post, I want to cover two topics: the dashboard builder secondary widget menu, and how to adjust the snap to grid feature of the dashboard builder.
Have you ever used the "Transparent no title" skin on one of your widgets in the dashboard, then get frustrated because you need to edit that widget again and cannot find the the little triangle for the the widget in the upper right corner of the widget?
The image... [More]
You may already know that it's possible to visualize custom data in the Dashboard Application Service Hub (DASH). Using tools such as Impact or Tivoli Directory Integrator (TDI) allow you to access many different kinds of data sources to visualize in DASH. However, it may not be immediately obvious how to scope what the user sees. The problem is determining the user's ID. The following snippets should allow you to get the user's ID which you can then use to scope the data the provider returns for a particular... [More]
Have you had a chance to create a dashboard using the Table widget from the DASH palette? If so, you've seen the message that appears after you've selected your dataset that says:
"No visualization attribute found for mapping to dataset columns."
Here's a quick screen shot
I've been getting a number... [More]