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Trouble-free installation of Jazz for Service Management

Technical Blog Post


Abstract

Trouble-free installation of Jazz for Service Management

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The most common issue during the installation of Jazz for Service Management is failing to meet the prerequisites. Hence, have provided few links that would help everyone to have a trouble-free installation of Jazz for Service Management v1.1

First and foremost, check on what are the Hard ware and software Requirements for the installation. The link provides details about all the supported hardware, OS level, Browser levels, Databases and the Application Servers.

Next step before your start installation, ensure to check if your environment has all the pre-requisites. Running  Prerequisite scanner page details on how to check if your environment is meeting the required hardware and software prereqs.

Note that in order to run the PreRequisite Scanner, you need to have these prerequisites met as listed in the link. These are mainly bash installed on Linux and Telnet services available on Windows.

Once the all the prerequisites have passed, choose the installation path that you want to perceive in your environment

a. Simple installation.
b. Custom installations by using a GUI
c. Custom installations by using a silent mode

You are on the way for a happy installation!!
 

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