There are out of the box gauges that come in Jazz for Service Management with the Dashboard Application Services Hub (DASH) and are built to represent a particular value. The value can represent a particular status(Normal, Minor, Critical etc) based on the thresholds configured by the user. So how does one set the thresholds?
Go to the edit mode of the widget and expand ‘Optional Settings’ tab. Threshold fields are designed to take a single numeric value.
Consider an example:
Above configuration can be comprehended as follows:
1. A value between 0 and 30 will fall under ‘Normal’ state.
2. A value between 30 and 60 will fall under ‘Minor’ state.
3. Any value greater than or equal to 60 will be set to ‘Major’ status.
4. Value less than 0 will be considered as an ‘Unknown’ state as there is no status configured for it.
User needs to have appropriate privileges to edit any dashboard widget.
Setting all thresholds is not mandatory