Pulse 2013 Demonstration on Tying Business and IT Views
VinodMuthusamy 270005JNNV Visits (2217)
Here's a video of capabilities developed by IBM Research being demonstrated at the Pulse Integration Center. It shows a solution to tie discovered business processes to the underlying IT resources with a Jazz for Service Management OSLC registry. Come see us at pedestal 82 of the Pulse Solution Expo.
Bridging the gap between business and IT is a common challenge. For example, when a customer's shipment is missing, knowing the application server that last processed the customer's order can help diagnose if the root cause of the problem is a malfunctioning server.
Our solution to this problem does not require predefined models of your business or IT artifacts, but works with your existing deployment. The main steps in the solution are as follows:
The insights gained from tying the business and IT views can be useful in problem determination, workload optimization, and billing, among other uses
Contact Vinod Muthusamy (vmu
Edited on March 13, 2013 to add an overview of the solution.