Welcome to the Jazz for Service Management Blog, where you can read the perspectives from the Jazz for SM experts. Please also join the JazzSM Group: http://smconnect.net/jazzsm
This Blog provides insights into the overall Jazz for SM solution, as
IBM Jazz for Service Management (JazzSM) version 1.1.1 was released towards end of 2014. You would have already seen this blog post briefly explaining the release contents. Also please note that the release was later refreshed to include critical security vulnerability fixes (including SSLv3 POODLE ). The refresh is available on IBM Fix Central , please update ASAP.
Apart from many enhancements and numerous defect fixes, there were also new Dashboard Widgets added in this release. In this blog, we will have a... [More]
NEW in JazzSM 1.1.2** (Dashboard Application Services Hub 3.1.2)!!
** Scheduled for release in May 2015
Currently, the only way to do an import is using the consolecli command .
Although, an export can be done using the export wizard, the Dashboard Hub (new in JazzSM 1.1.2) aims to simplify this UI with the ability to preview the dashboards available for export.
New page descriptors allow users to specify attributes like Description, Preview Image, Author, Tags & Version. These descriptors help in providing a... [More]
Dashboard authors often like to chart data over a time range, something like "the past 8 hours." The charting widgets included with versions of IBM's Dashboard Application Services Hub before 3.1.1 (as bundled with Jazz for Service Management 1.1.1) appeared to make this easy. When a data set included a parameter of the data type datetime or isodatetime , the chart's configuration user interface generated a popup dialog that let the user enter the time range.
This was a feature added in response to a need by... [More]
Sometimes it can be very confusing when you are doing the right thing but the results do not reflect that. It can be frustrating trying to figure out what exactly went wrong.
When installing services provided under Jazz for Service Management (JazzSM), the installer fails to validate Websphere Application Server (WAS) or DB2 credentials. Depending on which services are installed either WAS or DB2 or both are needed. However the authentication for either fails in JazzSM, even though the passwords work fine when used directly in WAS and... [More]
The Dashboard Application Services Hub component of JazzSM is quite good at creating dashboards suitable for use on large shared displays such as wallboards in critical operations centers or even informational displays in building lobbies. But did you know that these displays can be configured to cycle through multiple dashboards on a timer?
This is a frequently requested feature, but is not actually delivered as a feature of DASH. It can be achieved with capabilities already supplied with DASH however: the ability to host... [More]
The next DASH version, scheduled for May 2015 (in JazzSM 1.1.2), includes an enhancement to the Table and Tree Table widgets that allows the page author to format the content of numeric data columns.
The following use case scenarios will now be possible :
Format numbers to have 2 decimal places and be right aligned. Eg: | 20.45|
Format numbers to display as an integer, be centered, and include units text. Eg: | 20 m |... [More]
Time to time, through no fault of our own, software installations fail to complete for wide variety of reasons. The problem is further complicated when we attempt to reinstall the products in a less than pristine environment. Recently we have seen an increase in this type of installation issues. Jazz interacts with a wide variety of IBM products so there are multiple potential points of failure.
You may find yourself in a situation where you have corrected the problems you encountered, and would like to start the entire process over... [More]
When installing Jazz for Service Management on Linux and Unix users have the following options to prepare their environments:
The install on Linux and Unix can be simplified by using VNC server client - GUI Mode. Although there are other Graphical User Interface options available, the recommended tool is VNC server client. This applies to Full and Custom Installs. After setting VNC server on the target... [More]
The start of the football season is a welcome time on my calendar. Football fans all over venture in fantasy football leagues, where a perfect combination of appropriate components can lead to a successful season. The same applies to the world of software. Like new draft picks, there are enhancements and new products which make way every year, IBM software group is a leader on this front.
Jazz for Service Management is a relatively new offering in the Tivoli portfolio which provides a wide range of monitoring solutions. In addition, it... [More]
Adding your custom content to DASH got even simpler. DASH 126.96.36.199 (JAZZ SM 188.8.131.52) added a feature called myBox. This allows you to add any custom content like images for background or logo, JSPs, static HTML to your dashboard.
Feature myBox is a pre-installed custom space for your web content. After adding your custom content to this space, you can use a well defined URL to add the content on your dashboard
Follow simple steps below
1. Add your custom content to mtBox: Add your files to... [More]
In addition to fixes, this modification release has new capabilities in the areas of integration and visualization. We now fully support Data Visualization widgets that were delivered a technical preview code in Jazz for Service Management Version 1.1. fix pack 3 (v184.108.40.206). We have added additional dashboard widgets, including a Smart Text widget, a Map widget and Gauge Group widget. Backward compatibility continues to be preserved. This allows customers to confidently apply the latest fixes to their deployments while at the... [More]
An interesting tool that Registry Services provides is a command line interface (CLI) that can be used to change URLs in Service Providers and Registration Records. It is safe and very flexible to attend several use cases. An example: suppose that a Service Provider is running on AustinSP1 server, and this server crashes; the URLs for all the records that are created by this Service Provider in Registry Services still point to AustinSP1, which is no longer accessible.
The following sections will explain how to solve this and similar... [More]
Find out the new home for our document and how you can get there!
Jazz ™ for Service Management official documentation is now available through the IBM Knowledge Center .
All IBM products that have official documentation are migrating from IBM Information Center to IBM Knowledge Center pages.
To access this new repository, click www-01.ibm.com/support/knowledgecenter/ and expand Cloud & Smarter Infrastructure from Table of Contents . Then, click Jazz for... [More]
This paper is a step-by-step solution guide to performing a UI (hover) preview within the Jazz for Service Management (JazzSM) Dashboard component by using Netcool/Impact. Netcool/Impact 6.1.1 and higher provide out of the box solution capabilities with the JazzSM Registry Services by acting as an OSLC (Open Services for Lifecycle Collaboration) facade. Using Netcool/Impact, you can create a custom OSLC service provider and register resources into the registry services, and provide a Netcool/Impact operator view as content for a resource when... [More]
Any dashboard user can save or personalize the table view column sort and width configuration. In order to be able to save the column setting, the administrator who created the page and widget should select the table widget quick edit option shown below.
This option is available under the optional settings on the quick edit configuration page for the table widget. By default it is checked.
How it works:-
When the “Save users setting for column sorting and column width” option... [More]
Co-authored with Leonardo Faccio Demo
Reviewed by Maristela Salvatore
Did you know that Registry Services provides a command-line interface (CLI)? These CLIs support configuration, installation, updates, among other tasks.
Each CLI operation may have different required parameters. You can also define specific information for each CLI in a properties file.
You can list the available Registry Services CLIs, and respective parameters, by running:
frs.[bat|sh] [-properties... [More]
I want to share with the DASH community on how we can approach building some unique custom dashboards in DASH leveraging Netcool/Impact. With the intuitiveness of DASH, combined with the simple out of box integration for Impact we can put together a custom dashboard relatively quick.
One of the challenges that we see across numerous clients is the ability to customize a list of resources. In a typical environment, a user would have a combination of Windows, Linux, and UNIX servers. Within the Tivoli Enterprise Portal we have... [More]
This blog talks about how to resolve a common scenario you may encounter when configuring widgets on a dashboard in the IBM Dashboard Application Services Hub, the "No Data Found “ on DASH Widgets" message.There are many times you may see no data getting displayed in your widget and the widget may appear blank
Do not panic by seeing a blank widget . The reason could be a very minor one and here is how you find out. Follow this check list and the problem could be due to any of these situations.
In addition to the Technology Preview Code for Tracked Resource Set interfaces in Registry Services , JazzSM 220.127.116.11 milestone 2 beta driver also provides the Technology Preview Code for the Registry Services Dashboard Data Provider that can be used to create very useful dashboards in Dashboard Application Services Hub (DASH).
Registry Services now provides some default dashboards that can be installed with Dashboard Application Services Hub and can provide very useful information... [More]
You may have already tried creating custom dashboards using DASH (Dashboard Application Services Hub). Here are few points which may assist you to view the dashboard exactly as you wished it to be.
No title with transparent background
For every widget on the Dashboard you can select a skin which suits you best. Have you ever tried ‘Transparent No Title’? It just removes the widget title and the boundaries and leaves you only with the widget. This saves some space on the dashboard and becomes very handy especially... [More]
Jazz for Service Management Fix Pack 3 - Milestone 2 driver has just been announced and with it comes the Technology Preview Code of Tracked Resource Set (TRS) interfaces in Registry Services.
The Tracked Resource Set specification allows a server to expose a set of resources and to track changes (creations, deletions and modifications) to the set of resources. Registry Services change log functionality is an implementation of the Tracked Resource Set specification that allows client... [More]
Fix Pack 3 --- Milestone 2 of Jazz for Service Management Open Beta is now available for download . It includes several enhancements and defect fixes listed in the Readme included in the download
Jazz for Service Management brings together the Open Services for Lifecycle Collaboration (OSLC) community's open specifications for linking data and other shared integration services, including administrative, reporting, security, and visualization services. It underpins client-defined... [More]
Collections of resources
I don't think it's any secret that "all" Web resources have a certain common set of properties that are of broad interest; that's why we have standards like Dublin Core , whose contents many will recognize (title, description, created date, modified date, etc.) even if people still insist on re-inventing them with each new API.
One of the nice things about Linked Data is that it avoids this re-invention - RDF representations of those... [More]
Fix Pack 3 --- Milestone 1 of Jazz for Service Management Open Beta is now available for download . It includes several enhancements and defect fixes listed in the Readme included in the download
Jazz for Service Management brings together the Open Services for Lifecycle Collaboration (OSLC) community's open specifications for linking data and other shared integration services, including administrative, reporting, security, and visualization services. It underpins client-defined management... [More]
Dashboard Application Service Hub (DASH) is a fascinating advancement we have for our Cloud & Smarter Infrastructure platform. Management and operational users are in dire need of understanding the health and current state of their environment.
Since out-of-the-box dashboards never fully provide everything an organization requires, implementing customization is a priority. Users need to be able to create their dashboards on the fly for pertinent information. To have the capability to pull in data from various... [More]
One of the most complex operations performed by the Registry is reconciliation. Depending on aspects like Resource Shape, Identifying Rules, relationships and existing Registration Records, the reconciliation for a new Registration Record might consume a significant amount of time.
As a summary, what reconciliation does is processing a set of Registration Records and generating Resource Records as the result. To construct such a set, the Registry starts with the Registration Record being created / updated / deleted and then gathers all... [More]
In addition to fixes, this fixpack has a few new capabilities in the areas of integration and visualization. Relative to FP1, the overall size of the fixpack is smaller. We have delivered some nice technology previews of new capabilities in this fixpack that we invite you to try out and provide us feedback. Backward compatibility continues to be preserved. This allows customers to confidently apply the latest fixes to their deployments while at the same time deciding if they would like to try out new... [More]
Courtesy of my colleague Chris Appleton in Netcool/OMNIbus development, there is a new video on how they designed their own OSLC Service Provider for their upcoming 7.4 FP3 release. All standard disclaimers apply about release contents not being final until formally announced, but the work is already subject to external try-outs in the Jazz for Service Management hosted beta .
This video was primarily created for systems integrators who already extend Netcool/OMNIbus and want to expand that integration to enable collaboration with other... [More]
Large organizations are typically dependent on various software applications to carry out their business activities smoothly. Enterprises often have to spend millions of dollars to integrate heterogeneous systems within their respective organizations. Supply chain and customer relationship management as well as business intelligence applications all help organizations derive meaningful and actionable insights. In order to leverage the data stored in all of these applications to the fullest, it is necessary that they all communicate with each... [More]
Jazz for Service Management Administration Services has been creating a buzz these days around easy integration and administration of the IT products and solutions in distributed and remove environments. Administration Services enables you to manage various aspects of these products and solutions in your environment, such as health, configuration, availability, lifecycle, and serviceability. Administration Services has a common and consistent administrative interface that simplifies a wide range of administrative tasks to manage the products... [More]