Welcome to the Jazz for Service Management Blog, where you can read the perspectives from the Jazz for SM experts. Please also join the JazzSM Group: http://smconnect.net/jazzsm
This Blog provides insights into the overall Jazz for SM solution, as
IBM Jazz for Service Management (JazzSM) version 1.1.1 was released towards end of 2014. You would have already seen this blog post briefly explaining the release contents. Also please note that the release was later refreshed to include critical security vulnerability fixes (including SSLv3 POODLE ). The refresh is available on IBM Fix Central , please update ASAP.
Apart from many enhancements and numerous defect fixes, there were also new Dashboard Widgets added in this release. In this blog, we will have a... [More]
NEW in JazzSM 1.1.2** (Dashboard Application Services Hub 3.1.2)!!
** Scheduled for release in May 2015
Currently, the only way to do an import is using the consolecli command .
Although, an export can be done using the export wizard, the Dashboard Hub (new in JazzSM 1.1.2) aims to simplify this UI with the ability to preview the dashboards available for export.
New page descriptors allow users to specify attributes like Description, Preview Image, Author, Tags & Version. These descriptors help in providing a... [More]
Dashboard authors often like to chart data over a time range, something like "the past 8 hours." The charting widgets included with versions of IBM's Dashboard Application Services Hub before 3.1.1 (as bundled with Jazz for Service Management 1.1.1) appeared to make this easy. When a data set included a parameter of the data type datetime or isodatetime , the chart's configuration user interface generated a popup dialog that let the user enter the time range.
This was a feature added in response to a need by... [More]
Sometimes it can be very confusing when you are doing the right thing but the results do not reflect that. It can be frustrating trying to figure out what exactly went wrong.
When installing services provided under Jazz for Service Management (JazzSM), the installer fails to validate Websphere Application Server (WAS) or DB2 credentials. Depending on which services are installed either WAS or DB2 or both are needed. However the authentication for either fails in JazzSM, even though the passwords work fine when used directly in WAS and... [More]
The Dashboard Application Services Hub component of JazzSM is quite good at creating dashboards suitable for use on large shared displays such as wallboards in critical operations centers or even informational displays in building lobbies. But did you know that these displays can be configured to cycle through multiple dashboards on a timer?
This is a frequently requested feature, but is not actually delivered as a feature of DASH. It can be achieved with capabilities already supplied with DASH however: the ability to host... [More]
The next DASH version, scheduled for May 2015 (in JazzSM 1.1.2), includes an enhancement to the Table and Tree Table widgets that allows the page author to format the content of numeric data columns.
The following use case scenarios will now be possible :
Format numbers to have 2 decimal places and be right aligned. Eg: | 20.45|
Format numbers to display as an integer, be centered, and include units text. Eg: | 20 m |... [More]
Time to time, through no fault of our own, software installations fail to complete for wide variety of reasons. The problem is further complicated when we attempt to reinstall the products in a less than pristine environment. Recently we have seen an increase in this type of installation issues. Jazz interacts with a wide variety of IBM products so there are multiple potential points of failure.
You may find yourself in a situation where you have corrected the problems you encountered, and would like to start the entire process over... [More]
When installing Jazz for Service Management on Linux and Unix users have the following options to prepare their environments:
The install on Linux and Unix can be simplified by using VNC server client - GUI Mode. Although there are other Graphical User Interface options available, the recommended tool is VNC server client. This applies to Full and Custom Installs. After setting VNC server on the target... [More]
The start of the football season is a welcome time on my calendar. Football fans all over venture in fantasy football leagues, where a perfect combination of appropriate components can lead to a successful season. The same applies to the world of software. Like new draft picks, there are enhancements and new products which make way every year, IBM software group is a leader on this front.
Jazz for Service Management is a relatively new offering in the Tivoli portfolio which provides a wide range of monitoring solutions. In addition, it... [More]
Adding your custom content to DASH got even simpler. DASH 22.214.171.124 (JAZZ SM 126.96.36.199) added a feature called myBox. This allows you to add any custom content like images for background or logo, JSPs, static HTML to your dashboard.
Feature myBox is a pre-installed custom space for your web content. After adding your custom content to this space, you can use a well defined URL to add the content on your dashboard
Follow simple steps below
1. Add your custom content to mtBox: Add your files to... [More]
In addition to fixes, this modification release has new capabilities in the areas of integration and visualization. We now fully support Data Visualization widgets that were delivered a technical preview code in Jazz for Service Management Version 1.1. fix pack 3 (v188.8.131.52). We have added additional dashboard widgets, including a Smart Text widget, a Map widget and Gauge Group widget. Backward compatibility continues to be preserved. This allows customers to confidently apply the latest fixes to their deployments while at the... [More]
An interesting tool that Registry Services provides is a command line interface (CLI) that can be used to change URLs in Service Providers and Registration Records. It is safe and very flexible to attend several use cases. An example: suppose that a Service Provider is running on AustinSP1 server, and this server crashes; the URLs for all the records that are created by this Service Provider in Registry Services still point to AustinSP1, which is no longer accessible.
The following sections will explain how to solve this and similar... [More]
Find out the new home for our document and how you can get there!
Jazz ™ for Service Management official documentation is now available through the IBM Knowledge Center .
All IBM products that have official documentation are migrating from IBM Information Center to IBM Knowledge Center pages.
To access this new repository, click www-01.ibm.com/support/knowledgecenter/ and expand Cloud & Smarter Infrastructure from Table of Contents . Then, click Jazz for... [More]
This paper is a step-by-step solution guide to performing a UI (hover) preview within the Jazz for Service Management (JazzSM) Dashboard component by using Netcool/Impact. Netcool/Impact 6.1.1 and higher provide out of the box solution capabilities with the JazzSM Registry Services by acting as an OSLC (Open Services for Lifecycle Collaboration) facade. Using Netcool/Impact, you can create a custom OSLC service provider and register resources into the registry services, and provide a Netcool/Impact operator view as content for a resource when... [More]
Any dashboard user can save or personalize the table view column sort and width configuration. In order to be able to save the column setting, the administrator who created the page and widget should select the table widget quick edit option shown below.
This option is available under the optional settings on the quick edit configuration page for the table widget. By default it is checked.
How it works:-
When the “Save users setting for column sorting and column width” option... [More]