5 Things to Know about Hybrid Cloud
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Business today is driven by changes in what customer’s expect customer and what competitors are now delivering to customers. Many businesses deliver tools for frontline decision making. This includes new mobile applications that is consolidating decision information and providing it at the fingertips of the people who need to act.
How-to video: Implementing a Containers-based Hybrid Cloud ERP environment using IBM Bluemix
This decision making information is also infused with non-traditional data sources like social media which drives real time insight driven processes. This forces companies to innovate which are composed to leverage hybrid cloud solutions that are composed of digital services from a broad ecosystem. Below are five things to know about these hybrid cloud solutions that are now providing solutions for businesses.
In today’s market the following business challenges motivate companies to look at hybrid cloud solutions:
Many customers expect to be treated as individuals when interacting with a company. The need for a personalized experience has driven the need for the collection of both more historical and real-time information, as well as advanced analytics. Furthermore, customers now demand an easier interaction with companies with the ability to serve themselves. Finally, customers except companies to support interactions over their smartphones with a consistent experiences across all channels. This means that company systems must identify customers in context and coordinate session state.
The majority of key transactional systems of a business reside on premise in traditional IT systems known as systems of record. These systems of record hold critical data and many times it is not feasible to put these key systems in public cloud solution. However, these systems hold critical business data that is needed to drive new interactive systems or systems of engagement. The solution many times are hybrid cloud solutions that securely expose the data from systems of record through innovative applications in the public cloud.
IBM Bluemix hybrid cloud solutions offer several key integration services that enable companies to integrate system of engagement, systems of insight and systems of record. Below are the key services that enable this integration capability:
Cloud Integration – Create local APIs to remote data sources and systems to enrich your application.
Also see the Hybrid Cloud Data and API Integration: Integrate Your Enterprise and Cloud with Bluemix Integration Services IBM Redbooks here: http
David Kwock is a Service Management Solution Architect in the U.S. He has 15 years of experience in the IT Service Management field, and has worked at IBM for eight years. His areas of expertise include Service Management, Service-Oriented Architecture, Cloud Computing and IBM Dynamic Infrastructure. David is a frequent presenter at conferences, including IBM Executive Summits and Gartner conferences.