5 Things to Know About Service Management Unite Support for IBM Service Management Suite for z/OS
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To efficiently manage their IBM z Systems environments, IT organizations can take advantage o
Check out these five things about this solution:
Automation capabilities and application control
Performance monitoring and network management capabilities
Service Management Unite is a customizable dashboard user interface providing system programmers, operators, and administrators a transparent view of the system health status. Service Management Unite supports easy problem identification using tools within Service Management Suite for z/OS and adds these capabilities:
SMSz with Service Management Unite (providing the user interface) is used to identify, isolate, and fix real world problems in a z/OS environment.
The Service Management Unite dashboards help you work problems more quickly. It is the “Monitor System Health” page that shows events categorized by status values: Critical, Minor, or Normal and is used to monitor and automate issue resolution. You can click an error event to navigate to detailed information about the resource. Service Management Unite enables operators with less experience to isolate, diagnose, and even fix problems using an intuitive web-based user interface that gives suggested actions to resolve an issue.
IBM Dashboard Application Services Hub (DASH) provides visualization and dashboard services based on Jazz for Service Management (JazzSM). DASH has a single console for administering IBM products and related applications. Multiple widgets can be arranged on the dashboard in a flexible and proportional manner. DASH employs a series of intuitive icons to access non-core customization, administration, and user management tasks, providing more areas for displaying user content.
IBM System Automation for z/OS (included in SMSz) provides data for Service Management Unite pages. This data enables users to explore automation domains, issue automation requests, define schedules, and review resource status. With IBM System Automation for z/OS you can automate the recovery of application outages and provide high availability. For example, if an applications crashes, System Automation can automatically restart that application. This is called re-active automation.
To learn more about Service Management Suite for z/OS and Service Management Unite, see the IBM Redbooks Solution Guide publication “IBM