This is John Arnesen with NetView and System Automation for z/OS level 2 support. We have seen instances where a customer issue can be avoided by keeping up with HIPER and/or PE maintenance. Customers have asked how they can keep current with HIPER's and PE's. The answer is a SMP/E function called Enhanced Holddata that lists all the Hiper and PE maint for z/OS products. Customers can request this data and it is also shipped with all ESO's, Corrective Service orders and PDOs. Here is a link to find out more about this function:
Here are some highlights:
Enhanced HOLDDATA for z/OS, OS/390 and MVS is a single source of ERROR HOLDDATA, and provides several advantages over previous sources of ERROR HOLDDATA to simplify identification and management of critical service (PEs and HIPERs).
Enhanced HOLDDATA includes ++HOLDs for ERROR not only for PE APARs, but for HIPER (High Impact) APARs. This allows customers to use the SMP/E REPORT ERRSYSMODS to identify not only missing PE fixes but missing HIPER fixes, and the report is specific to the target system. The additional ++HOLDs for HIPERs requires a procedure change for the installation of FMIDs.
Enhanced HOLDDATA includes the fixing PTF number in the comment field when the PTF is available for either corrective service (COR closed) or preventive service (PER closed). The two date fields in the ++HOLD statement represent the date that the ++HOLD was updated, and not necessarily the original date of the APAR flag.
Any reason flags for HIPER APARs are included in the comment field (IPL, data loss, major function loss, performance and pervasive). This can aid prioritizing the review of any uninstalled HIPER fixes. The reason flag for Year 2000 is YR2000. The reason flags are listed below.
The updated SMP/E REPORT ERRSYSMODS on OS/390 1.3 and higher provides a summary report of missing critical service, and will identify whether any fixing PTFs are in RECEIVE status (available for installation) and if the chain of PTFs to fix the error has any outstanding PEs. However, even earlier level systems can use Enhanced HOLDDATA to better manage PEs and HIPERs. SMP/E REPORT ERRSYSMODS support for Enhanced HOLDDATA was introduced via APAR IR35282 for OS/390 V1R3 and V2R4, and it is integrated into OS/390 V2R5.
Enhanced HOLDDATA is delivered with all ESO's, Corrective Service orders and PDOs. Physical media delivers 2 years of data and electronic delivers 90 days of data.
The entire z/OS, OS/390 and MVS platform is covered with a single set of holddata which is cumulative and complete. There is no need to collect and compile holddata from multiple sources for different systems at differing times. Enhanced HOLDDATA serves as a single source of holddata for any system. SMP/E ignores holddata for FMIDs not on the system (unless specified otherwise on the RECEIVE command), so Enhanced HOLDDATA can serve any system. Installations with many programmers receiving Enhanced HOLDDATA may need to use caution to ensure that only the latest Enhanced HOLDDATA is received. One way to ensure that latest Enhanced HOLDDATA is used is to get electronic updates via the Internet (see next item).
Daily updates to Enhanced HOLDDATA are available, so customers can keep holddata as current as needed. Up to 3 years of history is available. Customers using Enhanced HOLDDATA need only ensure that the time period of the latest Enhanced HOLDDATA to be received overlaps any previously received holddata. With the use of FTP from the Host and job scheduling, retrieving updated data and generation of reports can be automated. Additionally, SMP/E 3.4 and above provides functions to download and receive HOLDDATA using the RECEIVE ORDER command. More information on the RECEIVE ORDER command can be found in the SMP/E Commands manual. You can find the manual corresponding to your system level at http://www-03.ibm.com/systems/z/os/zos/smpe/.
Let us know if you are using this function and how it works for you.