Hello,
This is John Arnesen with NetView and System Automation z/OS Level 2 Defect Support.
I will be attending PULSE/AOTC this year and look forward to meeting my customers and putting a face with a name. I am also very interested to hear how you use NetView and System Automation in your shop.
Please don't hesitate to say hello. I am happy to address any questions you have with NetView or System Automation, any PMR's you may have open, or questions on level 2 support in general regardless of the product.
I am also presenting a Level 2 support update at AOTC. The presentation will contain information on the following:
- The new SCVLOG61 exec used to easily collect NetView debugging information such as CNMSTYLE.
- How to find information using Google and the IBM Support Portal.
- What DeveloperWorks offers from a Level 2 perspective.
- Review the NetViewGather documents to aid with collecting doc and sending it in.
- Canzlog debugging doc and a review of some critical HIPER apars.
I look forward to meeting you and learning about how you use the products I support.
Thank you,
John
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Welcome to the System z Management Blog, where you can read the perspectives from System z experts. This Blog provides insights into the System z solution, as well as technical details about specific IBM products. 
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Hello, <br /> This is John Arnesen. <br /> For those interesting in attending my Level 2 Support Update, it is session 1558 on Wednesday March sixth from 3:30-4:30 in room 104. <div> </div> I hope to see you there!! <br /> John