Hello,
This is John Arnesen with NetView and System Automation z/OS Level 2 Defect Support.
I will be attending PULSE/AOTC this year and look forward to meeting my customers and putting a face with a name. I am also very interested to hear how you use NetView and System Automation in your shop.
Please don't hesitate to say hello. I am happy to address any questions you have with NetView or System Automation, any PMR's you may have open, or questions on level 2 support in general regardless of the product.
I am also presenting a Level 2 support update at AOTC. The presentation will contain information on the following:
- The new SCVLOG61 exec used to easily collect NetView debugging information such as CNMSTYLE.
- How to find information using Google and the IBM Support Portal.
- What DeveloperWorks offers from a Level 2 perspective.
- Review the NetViewGather documents to aid with collecting doc and sending it in.
- Canzlog debugging doc and a review of some critical HIPER apars.
I look forward to meeting you and learning about how you use the products I support.
Thank you,
John
Marcações: 
level
2
support
sa
tsa