NetView and System Automation z/OS Level 2 Support attending PULSE/AOTC (System z Management)

NetView and System Automation z/OS Level 2 Support attending PULSE/AOTC

JohnArnesen Comment (1) Visits (8001)

Hello,

This is John Arnesen with NetView and System Automation z/OS Level 2 Defect Support.
I will be attending PULSE/AOTC this year and look forward to meeting my customers and putting a face with a name. I am also very interested to hear how you use NetView and System Automation in your shop.

Please don't hesitate to say hello. I am happy to address any questions you have with NetView or System Automation, any PMR's you may have open, or questions on level 2 support in general regardless of the product.

I am also presenting a Level 2 support update at AOTC. The presentation will contain information on the following:

The new SCVLOG61 exec used to easily collect NetView debugging information such as CNMSTYLE.
How to find information using Google and the IBM Support Portal.
What DeveloperWorks offers from a Level 2 perspective.
Review the NetViewGather documents to aid with collecting doc and sending it in.
Canzlog debugging doc and a review of some critical HIPER apars.

I look forward to meeting you and learning about how you use the products I support.

Thank you,

John

Marcações: level 2 support sa tsa

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