Locating the correct logs when a remote deployment process fails for an agent
bobby_g 060000DF9B Visits (3102)
What logs are created on the target (endpoint) system when trying to install an agent using the remote deployment process, but the process fails prior to performing the actual installation?
If you were installing an agent using the following commands:
There are various logs that are created during the process which can explain some installation failures.
On a Windows operating system:
If the installation just started and no <candlehome> directory has been recognized, the abort logs with go to either the default location of C:\I
If the candle_home directory has been found, then the logs are written to the <can
During the first part of the installation, the log is kept in a sub directory of the %TEMP% directory. Once the file copy is complete and customization has started, the log is moved to the <can
Prior to IBM Tivoli Monitoring V6.2.3, there was only one log. After IBM Tivoli Monitoring V6.2.3, there is a *.log and a *.trc file that provides installation status.
On a Unix/Linux operating system:
Look in the <can